TY-External account request
- TY-Pikaopas opettajalle
- Uusi kurssialue
- Kurssielueen käyttö ja määrityksiä
- TY-Videotallenteen julkaisu ja jakaminen Echosta Moodleen
- TY-Luo Zoom-aktiviteetti Moodle-alueelle
- TY-Kielivalinnat / Language choices
- TY-Tenttiminen
- TY-Turnitin-plagiaatintunnistuspalvelu
- Kurssialueen kierrätys ja poisto
- In English
- TY-External account request
- TY-New Course request
- TY-Turnitin Plagiarism check service
Requesting the External accounts
If there is no account or way to use Haka login with different high school or university for the student or visiting teacher in the Moodle that could be used to login Moodle there is a way to request new external account (Moodle local) to the user. This account works only in the Moodle.
Notice before requesting an account
- The Moodle can be used (log in) with Haka login. To check if the user who need access to the Moodle has already a way to login, you might need to ask the ogranization name where they are studying / working. Open window to different browser or it's private window that you are using (logged in the Moodle) and select Haka Login. There is a list of organizations that uses it. If the organization name matches there is possible way to login the Moodle and the new external account request may not be needed.
- Using the UTU account possibly in the future?
- If the user has applied / will be applied study rights or requested / will be requested UTU account it is strongly recommended not to request new external account to the Moodle. If there is external account and later logged in with UTU account, this will create second account to the user. There Moodle accounts are separate from each other like e-mail accounts. Actions done with one account doesn't look like done by the user to another account and may confuse students and teachers.
- If the student has already used both account or several accounts (login with external account, UTU account and/or different higher education institute's account) and we can confirm that the user is one and same with all accounts these can be combined with one account that the student uses. Notice! that if accounts are combined, all grading data may not be visible directly in the Course grading even those are visible in the activities that are already graded.
- In teacher role there is not similar issue than with students but posting to the course's forum with different Moodle accounts may confuse students.
- If you need to request several accounts at once, please be in contact with helpdesk@utu.fi before requesting account if the requesting accounts using Excel / CSV file is not already familiar to you.
The form to request External Accounts
Instructions to fill the form
- Manually you can add several line by clicking the Add row text / "plus" (+) button
- The requested information are first name, surname, e-mail address, language, country, the course ID and the description (Reason) for the request why the account is needed (bold fields are mandatory)
- The Course ID you can find the course's main page's www address line
- Please add the description always even it's not mandatory
- If there is any error on the form fields, check those and correct them.
- E-mail address must not include space or any special character like !#¤%&/ or national phonetic characters like åäöéëúñü except @ and + and dot.
- course ID (the course) must exist on the Moodle if it is added to the form. Double check it before you even try to send the request that you do not add students to the wrong course. The course ID in on the www line the number after the text moodle.utu.fi/course/view.php?=.
Moodle support will accept the requests. On the vacation period if the request takes too long time, please send an e-mail to the helpdesk@utu.fi
The form to request External Accounts
Request several accounts at once with the Excel form
You can add the Excel file to the request by selecting the file using Choose file below text "Add users from Excel file". Create the file first with your computer's Excel and then upload it to the Moodle's request form. Notice! Excel file must be in new (latest) file format *.xlsx (not in old Excel 97-2003 format *.xls).
- The mandatory fields are the same than in the Moodle form lines
- If you need there courseID to the form (adds requested to the course), there must be also 'languageCode' and 'countryCode' before the courseID. The course id in on the www line the number after the text moodle.utu.fi/course/view.php?=. Double check the courseID so the student does not end to the wrong course and language & country codes before it so those match for the student's used language (if not known, best options are 'en' + 'FI'). Language and country codes are at the end of this page.
- When the file is ready to send Moodle, open form page, click Choose file, browse it from your computer and select it. When you can see the selected file on the form page, click Upload this file.
- If there is any error on the form fields, check those and correct them and do not try accept sending the request.
- E-mail address must not include space or any special character like !#¤%&/ or national phonetic characters like åäöéëúñü except @ and + and dot.
- course ID (the course) must exist on the Moodle if it is added to the form. Double check it before you even try to send the request that you do not add students to the wrong course. The course ID in on the www line the number after the text moodle.utu.fi/course/view.php?=.
- Notice! If e-mail matches with the existing account the line will not be added to the request
- Upload the corrected file again
Do not use title line in Excel row 1. Start filling the Excel from the cell A1.
| Fist name | Surname | languageCode | countryCode | courseID | Description | |
| Mikko | Mallikas | mikko.mallikas@eitoi.mi | ||||
| Wayne | Rooney | wayne.rooney@foo.bar | en | GB | 13463 | Want to use Moodle in course |
| Bruno | Alves | bruno.alves@foobar.pt | pt | PT | 86571 | Participate to the course |
| Mario | Gomez | mario.gomez@foobar.de | de | DE | Live in home country and need access Moodle course | |
| Roman | Eremenko | roman.eremenko@foobar.fi | fi | FI | Good guy |
Possible issues and solutions
The error (message in red text in Finnish): "Käyttäjällä on jo käyttäjätunnus!" (User has already an account) if there is already the e-mail address registered for any user on Moodle. If there is also other accounts (lines) on the request form where is similar error, remove all error lines. If there is needed to change the e-mail address for the requested user, please be in contact with support (helpdesk@utu.fi)
The error "Bad Email format": Allowed characters are only 0-9, a-z, "+", ”@” ja ”.” . At the end part (after @ there is allowed only few dots and after last dot only 2-4 characters (domain country). e.g. ”.fi” (Finland) – 2 characters. If you get this error, check and double check the correct e-mail address from the mail you have got the person who is in need of this account.
The error: "No this course id in Moodle!" When this is loaded to the external account form, Moodle check if the course ID exist. If course is not in Moodle, you will get this error. Check the course ID again.
When external account are accepted and in the request was the course ID but the requested students / teachers are not in the course, please recheck the course ID. It is possible that course ID was to the wrong course and they are participants on that course instead of the correct course. In this case please be in contact with helpdesk@utu.fi if you are not the teacher also in this wrong course to remove them from there and add to the correct course.
Language Codes
| de | Deutsch |
| et | Eesti |
| en | English |
| es_es | Español - España |
| es | Español - Internacional |
| fr | Français |
| it | Italiano |
| lt | Lietuvių |
| hu | Magyar |
| nl | Nederlands |
| pl | Polski |
| pt | Português - Portugal |
| fi | Suomi |
| sv | Svenska |
| th | Thai |
| tr | Türkçe |
| ru | Русский |
| ar | عربي |
| ja | 日本語 |
| zh_tw | 正體中文 |
| zh_cn | 简体中文 |
Country Codes
| AD | Andorra |
| AE | United Arab Emirates |
| AF | Afghanistan |
| AG | Antigua and Barbuda |
| AI | Anguilla |
| AL | Albania |
| AM | Armenia |
| AO | Angola |
| AQ | Antarctica |
| AR | Argentina |
| AS | American Samoa |
| AT | Austria |
| AU | Australia |
| AW | Aruba |
| AX | Åland Islands |
| AZ | Azerbaijan |
| BA | Bosnia and Herzegovina |
| BB | Barbados |
| BD | Bangladesh |
| BE | Belgium |
| BF | Burkina Faso |
| BG | Bulgaria |
| BH | Bahrain |
| BI | Burundi |
| BJ | Benin |
| BL | Saint Barthélemy |
| BM | Bermuda |
| BN | Brunei Darussalam |
| BO | Bolivia (Plurinational State of) |
| BQ | Bonaire, Sint Eustatius And Saba |
| BR | Brazil |
| BS | Bahamas |
| BT | Bhutan |
| BV | Bouvet Island |
| BW | Botswana |
| BY | Belarus |
| BZ | Belize |
| CA | Canada |
| CC | Cocos (Keeling) Islands |
| CD | Congo (the Democratic Republic of the) |
| CF | Central African Republic |
| CG | Congo |
| CH | Switzerland |
| CI | Côte d'Ivoire |
| CK | Cook Islands |
| CL | Chile |
| CM | Cameroon |
| CN | China |
| CO | Colombia |
| CR | Costa Rica |
| CU | Cuba |
| CV | Cap Verde |
| CW | Curaçao |
| CX | Christmas Island |
| CY | Cyprus |
| CZ | Czechia |
| DE | Germany |
| DJ | Djibouti |
| DK | Denmark |
| DM | Dominica |
| DO | Dominican Republic |
| DZ | Algeria |
| EC | Ecuador |
| EE | Estonia |
| EG | Egypt |
| EH | Western Sahara |
| ER | Eritrea |
| ES | Spain |
| ET | Ethiopia |
| FI | Finland |
| FJ | Fiji |
| FK | Falkland Islands (Malvinas) |
| FM | Micronesia (Federated States of) |
| FO | Faroe Islands |
| FR | France |
| GA | Gabon |
| GB | United Kingdom |
| GD | Grenada |
| GE | Georgia |
| GF | French Guiana |
| GG | Guernsey |
| GH | Ghana |
| GI | Gibraltar |
| GL | Greenland |
| GM | Gambia |
| GN | Guinea |
| GP | Guadeloupe |
| GQ | Equatorial Guinea |
| GR | Greece |
| GS | South Georgia and the South Sandwich Islands |
| GT | Guatemala |
| GU | Guam |
| GW | Guinea-Bissau |
| GY | Guayana |
| HK | Hong Kong |
| HM | Heard Island and McDonald Islands |
| HN | Honduras |
| HR | Croatia |
| HT | Haiti |
| HU | Hungary |
| ID | Indonesia |
| IE | Ireland |
| IL | Israel |
| IM | Isle of Man |
| IN | India |
| IO | British Indian Ocean Territory |
| IQ | Iraq |
| IR | Iran (Islamic Republic of) |
| IS | Iceland |
| IT | Italy |
| JE | Jersey |
| JM | Jamaica |
| JO | Jordan |
| JP | Japan |
| KE | Kenya |
| KG | Kyrgyzstan |
| KH | Cambodia |
| KI | Kiribati |
| KM | Comoros |
| KN | Saint Kitts and Nevis |
| KP | Korea (the Democratic People's Republic of) |
| KR | Korea (the Republic of) |
| KW | Kuwait |
| KY | Cayman Islands |
| KZ | Kazakhstan |
| LA | Lao People's Democratic Republic |
| LB | Lebanon |
| LC | Saint Lucia |
| LI | Liechtenstein |
| LK | Sri Lanka |
| LR | Liberia |
| LS | Lesotho |
| LT | Lithuania |
| LU | Luxemburg |
| LV | Latvia |
| LY | Libya |
| MA | Morocco |
| MC | Monaco |
| MD | Moldova (the Republic of) |
| ME | Montenegro |
| MF | Saint Martin (French part) |
| MG | Madagascar |
| MH | Marshall Islands |
| MK | North Macedonia |
| ML | Mali |
| MM | Myanmar |
| MN | Mongolia |
| MO | Macao |
| MP | Northern Mariana Islands |
| MQ | Martinique |
| MR | Mauritania |
| MS | Montserrat |
| MT | Malta |
| MU | Mauritius |
| MV | Maldives |
| MW | Malawi |
| MX | Mexico |
| MY | Malaysia |
| MZ | Mozambique |
| NA | Namibia |
| NC | New Caledonia |
| NE | Niger |
| NF | Norfolk Island |
| NG | Nigeria |
| NI | Nicaragua |
| NL | Netherlands |
| NO | Norway |
| NP | Nepal |
| NR | Nauru |
| NU | Niue |
| NZ | New Zealand |
| OM | Oman |
| PA | Panama |
| PE | Peru |
| PF | French Polynesia |
| PG | Papua New Guinea |
| PH | Philippines |
| PK | Pakistan |
| PL | Poland |
| PM | Saint Pierre and Miquelon |
| PN | Pitcairn |
| PR | Puerto Rico |
| PS | Palestine, State of |
| PT | Portugal |
| PW | Palau |
| PY | Paraguay |
| QA | Qatar |
| RE | Réunion |
| RO | Romania |
| RS | Serbia |
| RU | Russian Federation |
| RW | Rwanda |
| SA | Saudi Arabia |
| SB | Solomon Islands |
| SC | Seychelles |
| SD | Sudan |
| SE | Sweden |
| SG | Singapore |
| SH | Saint Helena, Ascension and Tristan da Cunha |
| SI | Slovenia |
| SJ | Svalbard and Jan Mayen |
| SK | Slovakia |
| SL | Sierra Leone |
| SM | San Marino |
| SN | Senegal |
| SO | Somalia |
| SR | Suriname |
| SS | South Sudan |
| ST | Sao Tome and Principe |
| SV | El Salvador |
| SX | Sint Maarten (Dutch Part) |
| SY | Syrian Arab Republic |
| SZ | Eswatini |
| TC | Turks and Caicos Islands |
| TD | Chad |
| TF | French Southern Territories |
| TG | Togo |
| TH | Thailand |
| TJ | Tajikistan |
| TK | Tokelau |
| TL | Timor-Leste |
| TM | Turkmenistan |
| TN | Tunisia |
| TO | Tonga |
| TR | Turkey |
| TT | Trinidad and Tobago |
| TV | Tuvalu |
| TW | Taiwan |
| TZ | Tanzania, the United Republic of |
| UA | Ukraine |
| UG | Uganda |
| UM | United States Minor Outlying Islands |
| US | United States |
| UY | Uruguay |
| UZ | Uzbekistan |
| VA | Holy See |
| VC | Saint Vincent and the Grenadines |
| VE | Venezuela (Bolivarian Republic of) |
| VG | Virgin Islands (British) |
| VI | Virgin Islands (U.S.) |
| VN | Viet Nam |
| VU | Vanuatu |
| WF | Wallis and Futuna |
| WS | Samoa |
| YE | Yemen |
| YT | Mayotte |
| ZA | South Africa |
| ZM | Zambia |
| ZW | Zimbabwe |
In any issues you may contact the support from this link: helpdesk@utu.fi
