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Moodle App FAQ: Difference between revisions

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{{Moodle Mobile}}
{{Template:Migrated|newDocId=/general/app/faq}}
{{Moodle App (Ionic 5)}}


== Everything seems to be correctly configured but I see this error: Cannot connect: Verify that your have typed correctly the URL and that your site uses Moodle 2.4 or later ==
== How can I contribute to the Moodle App? ==


* Ensure that debugging is disabled in your site: Administragion > Development > Debugging
You can help with [https://tracker.moodle.org/issues/?jql=project%20%3D%20MOBILE%20AND%20status%20%3D%20Open%20AND%20labels%20%3D%20contribfriendly any issue marked with the "contribfriendly" label].
* Check that the ADOdb option is disabled if you are using the external database auth or enrolment plugin. (In Plugins > Authentication > External database and in Plugins > Enrolment > External database)


== The app starts but it says it cannot connect to any site I try ==
If you want to help with another issue, please let us know first via the tracker, you can a comment in the issue itself.
 
You have a detailed description of our development process here: [[Moodle App Development Process]].
 
== I see this error: "Cannot connect: Verify that your have typed correctly the URL and that your site uses Moodle 2.4 or later" ==


This is because you need to use a different browser with special flags enabled so cross domains XHR requests are allowed.
* Ensure that debugging is disabled in your site: Administration > Development > Debugging.
* Check that the ADOdb option is disabled if you are using the external database auth or enrolment plugin. You can do that in "Plugins > Authentication > External database" and in "Plugins > Enrolment > External database".
* If your site uses an SSL certificate, it must be a trusted certificate, not self-signed. You can use this tool or a similar one to check that your certificate is fine: [https://www.geocerts.com/ssl_checker SSL Checker]. All the checks must be ok, including the "Certificate Chain Complete". Otherwise the app might work on iOS but not on Android.


In sort, you need to download Chromium from https://download-chromium.appspot.com/ and open it with this command:
== The app starts but it says it cannot connect to any site I try ==


chromium --allow-file-access-from-files --disable-web-security
This may happen because you need to use a different browser with special flags enabled so cross domains XHR requests are allowed.


For additional information please, read: [[Moodle Mobile development using Chrome or Chromium]]
In short, you need to download Chromium from [https://www.chromium.org/getting-involved/download-chromium the official download page] and open it with this command:


== I get a blank page in Chrome/Chromium when launching the app in Windows ==
<syntaxhighlight lang="bash">
chromium-browser --allow-file-access-from-files --disable-web-security
</syntaxhighlight>


* Ensure that you have downloaded the latest master version from github (git checkout master; git pull master; git checkout mybranch; git rebase master)
For additional information please, read the [[Using the Moodle App in a browser]] page.
* Ensure that gulp-slash is installed: npm install gulp-slash
* Run gulp again


== Some features like IMSCP, resource mini sites, local notifications are not working in the browser ==
== Some features like IMSCP, resource mini sites, local notifications are not working in the browser ==


Some features must be tested directly in a mobile device via ionic run android or ionic run ios.  
Some features must be tested directly in a mobile device. You can do that using the application in the appstores, or you can learn how to compile it yourself in the [[Setting up your development environment for the Moodle App#Running_the_app_in_Android_and_iOS|Setting up your development environment for the Moodle App]] page.


It will require you to install the platform specific SDK or development tools, follow your platform guide here: http://cordova.apache.org/docs/en/edge/guide_platforms_index.md.html#Platform%20Guides
== What is the difference between a native app and a Mobile specific theme or responsive theme? ==


== Is the app a replacement of the MyMobile theme? ==
You can read about that in the following forum posts:
No, see http://moodle.org/mod/forum/discuss.php?d=206736#p901751


== What is the difference between a native app and a Mobile specific theme or responsive theme? ==
* https://moodle.org/mod/forum/discuss.php?d=206736#p901475
* https://moodle.org/mod/forum/discuss.php?d=206736#p901751
 
== I am having problems running the app from the source code ==


See http://moodle.org/mod/forum/discuss.php?d=206736#p901475
If you are having issues getting the app to compile, make sure to check out the troubleshooting section of the [[Setting up your development environment for the Moodle App#Troubleshooting|Setting up your development environment for the Moodle App]] page.


Also http://moodle.org/mod/forum/discuss.php?d=206736#p901751
[[Category: Mobile]]
[[Category: Moodle App Ionic 5]]

Latest revision as of 13:03, 14 July 2022

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How can I contribute to the Moodle App?

You can help with any issue marked with the "contribfriendly" label.

If you want to help with another issue, please let us know first via the tracker, you can a comment in the issue itself.

You have a detailed description of our development process here: Moodle App Development Process.

I see this error: "Cannot connect: Verify that your have typed correctly the URL and that your site uses Moodle 2.4 or later"

  • Ensure that debugging is disabled in your site: Administration > Development > Debugging.
  • Check that the ADOdb option is disabled if you are using the external database auth or enrolment plugin. You can do that in "Plugins > Authentication > External database" and in "Plugins > Enrolment > External database".
  • If your site uses an SSL certificate, it must be a trusted certificate, not self-signed. You can use this tool or a similar one to check that your certificate is fine: SSL Checker. All the checks must be ok, including the "Certificate Chain Complete". Otherwise the app might work on iOS but not on Android.

The app starts but it says it cannot connect to any site I try

This may happen because you need to use a different browser with special flags enabled so cross domains XHR requests are allowed.

In short, you need to download Chromium from the official download page and open it with this command:

chromium-browser --allow-file-access-from-files --disable-web-security

For additional information please, read the Using the Moodle App in a browser page.

Some features like IMSCP, resource mini sites, local notifications are not working in the browser

Some features must be tested directly in a mobile device. You can do that using the application in the appstores, or you can learn how to compile it yourself in the Setting up your development environment for the Moodle App page.

What is the difference between a native app and a Mobile specific theme or responsive theme?

You can read about that in the following forum posts:

I am having problems running the app from the source code

If you are having issues getting the app to compile, make sure to check out the troubleshooting section of the Setting up your development environment for the Moodle App page.