Quiz UI redesign - what makes a scenarios interview?

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What makes a scenarios interview?

A.k.a. Quiz UI scenario gathering work in Summer 2008 - what, why and how?

After I had received the Kesäkoodi [1] funding for the project [2], it quickly started to dawn to me that if I want to take designing the new UI seriously, what it takes is really getting to know the users - teachers, IT support, and even administrators. I used all the contacts I had - namely, my old job at the university of Tampere, the ITPEDA mailing list and Moodle-rinki, a community of Finnish Moodle users.

I studied a bit about what the methods to get learn about the users are. First, I considered doing contextual inquiries, but that would have required a lot more time with each user than the one hour I had managed to agree with some teachers. So a rather informal interview it was. Next, I am going to introduce here the different parts of what I did, so you can do so too if you want to.

Background material

• Forms
  • Consent for recording audio (1 A4 sheet)
  • Background information form (1 A4 sheet):
    • Frequency of website/browser usage
    • Do you experience with which learning environments?
    • How often do you use a learning environment as a teacher
    • Essay types you use: multiple choice; essay; other, what
    • Categorisation basis of question categories
    • Do you use electronic exams, with which software?
    • If you use websites, which kinds of services do you mostly use?
• Question list

TODO ASAP: list the preparatory questions and the actual interview questions here.