Teams Tenants
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This page is intended for Administrators
Linking a dashboards to a tenant
By default all tenants' dashboards are linked to the content defined in the 'Default site dashboard page' (Site administration > Appearance > Default site dashboard page). Any modifications made to the site default dashboard will be reflected for new users in any tenant. Users with the tool/tenant:managedashboard capability (Site and tenant admins by default) can define a tenant-specific dashboard with the same editing capabilities as the core Dashboard. Tenant administrators can manage their tenant's dashboard and reset the configuration for tenant users.
The linking and unlinking of dashboards to and from tenants is described in the Tenant dashboard section.
Managers and secondary tenants
When managers oversee staff from multiple tenants, the following rules apply:
- Reporting lines use only jobs in the user’s main tenant. A user can be assigned to a job, or assigned as a manager, only in their main tenant. A manager cannot manage users in a secondary tenant.
- Viewing progress: Managers can see the progress of staff who share their main tenant, because reporting lines are based on jobs in the main tenant. Programs and certifications from a staff member’s secondary tenant are displayed only if the manager is also a member of that tenant. This applies to both the My teams block and the Full report. In the example below, the shown staff member has been enrolled in the onboarding programs of the two tenants she is member of. Her manager is also a manager of both tenants and can therefore see her progress in the My teams block. Note: "Tenant 1" and "Tenant 2" have been added to the program name for demonstration purposes; they are not displayed automatically.

- Assigning staff: Managers can assign staff to programs and certifications in secondary tenants, provided that both the manager and the staff member are members of that secondary tenant. To do so, the manager must switch to the relevant secondary tenant using the Tenant switcher. Managers cannot enrol users in courses in secondary tenants.
- My teams: The My teams option is available in the main menu only when the manager is in their main tenant.
- Changing main tenant: If a staff member moves to another main tenant but remains a (secondary) member of their previous tenant, the manager can still see them. If the staff member is removed from the previous main tenant, they leave the manager’s team. If the manager moves to another main tenant, they lose access to My teams. Moving back to the previous main tenant restores the team.
- The Tenant switcher does not change the manager's team. If a manager has been granted access to the Tenant switcher and switches from their main tenant to a secondary tenant, the My teams option disappears from the main menu.