360-degree feedback module

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A simple 360° feedback activity plugin for Moodle.

A 360-degree feedback (also known as multi-rater feedback, multi source feedback, or multi source assessment) is a process through which feedback from an employee's subordinates, colleagues, and supervisor(s), as well as a self-evaluation by the employee themselves is gathered.

Activity configuration

  1. Select "360° feedback" from the activity chooser.
  2. Tick "Anonymous" if you would like to anonymise user responses after users have finalised their feedback to their peer.
  3. Choose which type of course participants will be participating in the activity.
  4. Save and display
  5. Click on "Edit 360° feedback items" to add/select questions for the questionnaire. There are 2 main question types: Rated questions and Comments. Rated questions get averaged, while Comments are... well, comments.
  6. Rated questions will have a five-level Likert item
  7. After you're done setting up the questionnaire, make the 360° feedback activity available.

Questions

The questions worth asking depend on what skills/attitudes/values/assets/deficiencies you want people to asses their peers/teachers/employers.

You must be careful and exercise common sense when you write these questions, as you do not want to anger anybody and you must make sure that all your questions comply with the local regulations regarding personal data of employees/students/etc.

Some questions that might be useful to ask in many cases are whether the person being assessed:

  • Has a positive attitude
  • Explains ideas clearly
  • Has good verbal and written communicatios skills
  • Delivers on his/her commitments

Providing peer feedback

  1. On the course page, click on the 360° feedback activity.
  2. Select a user whom you will provide feedback to.
  3. Click on the appropriate action icon for that user. Click on the pencil icon to start providing feedback for that user. Click on the trash icon to decline to provide feedback for that user.
  4. If you're done giving feedback to a user for an anonymous 360° feedback activity, clicking on "Submit" will finalise your feedback for that user and anonymise your responses. Clicking on "Save changes" will preserve your responses, so you'll be able to continue filling out the questionnaire should you need to temporarily navigate away from the questionnaire page.


Viewing reports

If you're a manager/teacher for a course, you can view the feedback given to a specified user. To do so,

  1. On the course page, click on the 360° feedback activity.
  2. Click on the magnifier icon for a user to view the feedback for that user.
  3. Rated questions will be averaged.
  4. Responses to comments will be listed for each comment question. If the feedback is non-anonymous, the name of the participant who made the comment will be shown together with the comment.