Site registration

Why register my site?

Registering your site gives us a better picture of how Moodle is used worldwide and helps us make decisions about new features and plugins.

4 reasons to register

Stay up to date by email whenever there are new releases of Moodle or security alerts.
Be part of the statistics of the worldwide community.
List your site on our list of registered sites in your country. (But if you want to keep it private, that's fine too!)
Make use of the messaging server https://messages.moodle.net/ for Moodle app notifications.

How about security?

We don't share your information with anyone. We don't go into your site. We use the aggregated anonymous data to publish the statistics of the worldwide community and use the other data to help us in our decision making around new features and plugins.

How do I register?

Register your site by logging in as an administrator and going to Site administration / Registration. If you're not the admin, ask them nicely to check!

I don’t want my details public

Your registration is private to us unless you choose to make it public.

Do I have to register? What happens if I don’t?

Registration is optional, but we wouldn't want you to miss out on any important security issues or upgrades and put your site at risk. The more people who register, the better a picture we get of how Moodle is used and which aspects we can improve. So registering is a win-win for you as well as for us.

However, if you only want to use Moodle for testing things out then you don't need to put your site online and you don't need to register it.

I can’t register my site!

Only sites which are online can be registered. If your site is online and you have problems registering, please use the Moodle.com contact form.

If you encounter a problem updating your registration, please try un-registering then re-registering your site. To un-register your site, click the ‘Unregister’ link at the bottom of the Registration page.

Note that it can take a while before your site is listed so please be patient.

"You are trying to register a site with a URL that was previously used by a registered site"

Get in touch via the Moodle.com contact form with information about your site URL.

I can't register because I get the message "Your site is already registered"

Get in touch via the the Moodle.com contact form with information about your site URL and we will delete the original registration. Note: Sites on subdomains should be able to register, unless your site was created by copying the database of another site. (See MDLSITE-4141).

I get the error 403

This is not a Moodle error but an Apache configuration error that your hosts need to solve. If you are hosting the site yourself, then you can get support from the Moodle community forums.

I get the error 404

See "Register my site function not working" Moodle forum post.

I get the error 500

Site registration does not work if the/admin/ folder is moved and $CFG->admin is set in config.php to something other than 'admin'. See MDLSITE-5237

I get the error 503

One reason might be that you are using CloudFlare for protection. Make sure you allow traffic from the AWS EU region, as you will need to whitelist stats.moodle.org. If you need a more specific IP address, , get in touch via via the Moodle.com contact form.

"An error occurred during registration update (Invalid token - token not found)"

Try unregistering your site yourself by clicking the Unregister link at the bottom of the registration page. If that does not work, get in touch via the Moodle.com contact form and we will unregister your site.

"An error occurred during registration, please try again later. (Coding error detected...)"