Note: You are currently viewing documentation for Moodle 2.1. Up-to-date documentation for the latest stable version is available here: Messaging FAQ.

Messaging FAQ

From MoodleDocs

How can admins view student messages?

See the Using Moodle discussion How can I see student messages?.

How can messaging be restricted?

To limit messaging to specific users, you can change the site:sendmessage capability for the authenticated user role from allow to not set, then create a new role with site:sendmessage allowed and assign this to selected users in the system context. See the Blogger role for a similar case, where blogging is limited to specific users.

Alternatively, you could create a "Cannot send messages" role with site:sendmessage set to 'prohibit' and then assign this role in the system context to anyone using messaging inappropriately.

How can messaging be disabled completely?

Messaging may be disabled site-wide by unchecking the messaging checkbox in Settings>Site Administration>Advanced Features.

How can the messages window pop-up be disabled?

  1. In your profile, click the blue Messaging link
  2. Choose to have instant messages sent to your email or Jabber account when you are online instead of a pop up.

When are messages sent via email?

To enable messages to be sent via email, a user should select "email" in the Messaging setting of their profile for instant messages. They can select whether to have emails sent when online or offline or both.

When is a user considered offline?

By default, users are considered to be offline after 5 minutes of inactivity. This figure may be changed by an administrator in Settings > Site administration > Plugins > Blocks > Online users.

See also