Block Livedesk: Desk screen: Difference between revisions
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(Created page with " Back to index ||center The main screen is where all the forums and query providers can be monitored alltogether. The incoming queue ...") |
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Revision as of 19:47, 5 January 2013
The main screen is where all the forums and query providers can be monitored alltogether.
The incoming queue queues all messages comming from all forums, and allow direct answer to each by double-clicking a message row.
Concurrent support management is provided so all connected operators to the same livedesk instance will be instantly refreshed with the actual queue state.
