Installation FAQ - Revision history

Hccrle: Added references to forum posts on increasing max. upload size

2008-12-21T23:06:36Z

Added references to forum posts on increasing max. upload size

← Older revision		Revision as of 23:06, 21 December 2008
Line 236:		Line 236:
	*[[Installing_Moodle#Using_a_.htaccess_file_for_webserver_and_PHP_settings]]		*[[Installing_Moodle#Using_a_.htaccess_file_for_webserver_and_PHP_settings]]
	*[[Site_policies#Maximum_uploaded_file_size]]		*[[Site_policies#Maximum_uploaded_file_size]]
			*These forum posts: http://moodle.org/mod/forum/discuss.php?d=63840#287960 and http://moodle.org/mod/forum/discuss.php?d=93882#p414650


	==How do I install Moodle on Windows Vista?==		==How do I install Moodle on Windows Vista?==

Tsala: I obtain the message "Upgrade already running in this session, please wait!" thanks to Andrea B and Petr for answers http://moodle.org/mod/forum/discuss.php?d=111089

2008-11-24T13:31:02Z

I obtain the message "Upgrade already running in this session, please wait!" thanks to Andrea B and Petr for answers http://moodle.org/mod/forum/discuss.php?d=111089

← Older revision		Revision as of 13:31, 24 November 2008
Line 212:		Line 212:
	==How do I upgrade Moodle? Do I just overwrite the files?==		==How do I upgrade Moodle? Do I just overwrite the files?==
	Do not overwrite files, it may cause strange errors. You should read the [[Upgrade]] documentation before proceeding.		Do not overwrite files, it may cause strange errors. You should read the [[Upgrade]] documentation before proceeding.

			==I obtain the message "Upgrade already running in this session, please wait!"==

			Most likely you refreshed the page before the completion message. If you are absolutely sure that there are no upgrade processes active (php and/or mysql), you can click on "!!!" and restart the upgrade.

			:''Note'': If you click on "'!!!" or try to restart the upgrade from another browser, there is a chance that your data in the database could be corrupted. If this happens, you will need to restore the database from sql dump and then restart the upgrade and wait - the process can take several hours on large sites.

	==Migrating Moodle to a new site or server==		==Migrating Moodle to a new site or server==

Hccrle: /* Installation hangs when setting-up database tables */ added another work-around

2008-11-19T09:53:54Z

Installation hangs when setting-up database tables: added another work-around

← Older revision		Revision as of 09:53, 19 November 2008
Line 166:		Line 166:

	A work-around to this problem is to setup a working Moodle system on your local PC or server using the [http://download.moodle.org Moodle Packages]. Once you have a running Moodle, [https://docs.moodle.org/en/Upgrading_Moodle#Backup_important_data backup the database] and import to your webhost. Then backup the Moodle code itself (the "moodle" directory on your PC) and copy this to your webhost using (for example) FTP. Finally, edit the moodle/config.php file for the new settings that have to be changed for the webhost.		A work-around to this problem is to setup a working Moodle system on your local PC or server using the [http://download.moodle.org Moodle Packages]. Once you have a running Moodle, [https://docs.moodle.org/en/Upgrading_Moodle#Backup_important_data backup the database] and import to your webhost. Then backup the Moodle code itself (the "moodle" directory on your PC) and copy this to your webhost using (for example) FTP. Finally, edit the moodle/config.php file for the new settings that have to be changed for the webhost.

			Some Moodlers have found the suggestion in http://moodle.org/mod/forum/discuss.php?d=65786#p297433 helpful, for some unknown reason. It claims that it is because the fopen function in the line (now line 426 instead of 406) was not being given a string as the first argument, but that's not true. It was a string; after the edit it is a string whose first and last characters are single quote marks. The amazing thing is that it works at all after that edit. What's even more amazing is that it fixes the problem, at least for some users. Go figure.

	==Why can't I upload a new image into my profile?==		==Why can't I upload a new image into my profile?==

Tsala: How do I install Moodle on Windows Vista?

2008-11-17T11:30:31Z

How do I install Moodle on Windows Vista?

← Older revision		Revision as of 11:30, 17 November 2008
Line 228:		Line 228:
	*[[Installing_Moodle#Using_a_.htaccess_file_for_webserver_and_PHP_settings]]		*[[Installing_Moodle#Using_a_.htaccess_file_for_webserver_and_PHP_settings]]
	*[[Site_policies#Maximum_uploaded_file_size]]		*[[Site_policies#Maximum_uploaded_file_size]]

			==How do I install Moodle on Windows Vista?==

			See [[Installing Moodle on Windows Vista]].

	==See also==		==See also==

Hccrle: /* System information needed for Installation problems forum */ added clarifications

2008-11-08T01:10:55Z

System information needed for Installation problems forum: added clarifications

← Older revision		Revision as of 01:10, 8 November 2008
Line 17:		Line 17:

	For the last two items, try to include the following in your post as an attachment:		For the last two items, try to include the following in your post as an attachment:
	* A copy of your phpinfo output as shown in your browser (see the instructions above for an explanation of how to obtain this).		* A copy of your phpinfo output as shown in your browser (see the instructions above for an explanation of how to obtain this, or see [[phpinfo]]).
	* A copy of the Moodle configuration file. This is located in the directory moodle and is named config.php		* A copy of the Moodle configuration file (with secret info like database password deleted, of course). This is located in the main Moodle directory (by default called moodle), and is named config.php

	Copy and paste both of these into a single text file (using vi, Notepad, etc) and attach this to your post.		Copy and paste both of these into a single text file (using vi, Notepad, etc) and attach this to your post. If your PC is a Windows box and config.php looks messy (line breaks missing or in the wrong places) in Notepad, try Wordpad.

	If you cannot provide your phpinfo, try to copy & paste and complete these in your post:		If you cannot provide your phpinfo, try to copy & paste and complete these in your post:

Hccrle: /* Installation hangs when setting-up database tables */ corrected grammar

2008-10-17T06:53:20Z

Installation hangs when setting-up database tables: corrected grammar

← Older revision		Revision as of 06:53, 17 October 2008
Line 163:		Line 163:
	*'''Check your memory limit'''. It may also be that the "memory_limit" in your php.ini is set too low. Please check your php.ini file and allocate the recommended amount (see [https://docs.moodle.org/en/Installing_Moodle#Requirements Moodle requirements]). For Moodle version 1.8 and above at least 40MB is recommended.		*'''Check your memory limit'''. It may also be that the "memory_limit" in your php.ini is set too low. Please check your php.ini file and allocate the recommended amount (see [https://docs.moodle.org/en/Installing_Moodle#Requirements Moodle requirements]). For Moodle version 1.8 and above at least 40MB is recommended.

	*'''Upgrade incrementally'''. To avoid this problem when upgrading, it is recommended to upgrade via each version of Moodle, for example 1.7 -> 1.8 -> 1.9 (with the exception of upgrading from 1.5 or 1.6, when it is recommended that 1.7 is skipped, in other words upgrade 1.5 -> 1.6 -> 1.8 -> 1.9).		*'''Upgrade incrementally'''. To avoid this problem when upgrading, it is recommended to upgrade via each version of Moodle, for example 1.7 -> 1.8 -> 1.9 (with the exception of upgrading from 1.5 or 1.6, when it is recommended that 1.7 be skipped, in other words upgrade 1.5 -> 1.6 -> 1.8 -> 1.9).

	A work-around to this problem is to setup a working Moodle system on your local PC or server using the [http://download.moodle.org Moodle Packages]. Once you have a running Moodle, [https://docs.moodle.org/en/Upgrading_Moodle#Backup_important_data backup the database] and import to your webhost. Then backup the Moodle code itself (the "moodle" directory on your PC) and copy this to your webhost using (for example) FTP. Finally, edit the moodle/config.php file for the new settings that have to be changed for the webhost.		A work-around to this problem is to setup a working Moodle system on your local PC or server using the [http://download.moodle.org Moodle Packages]. Once you have a running Moodle, [https://docs.moodle.org/en/Upgrading_Moodle#Backup_important_data backup the database] and import to your webhost. Then backup the Moodle code itself (the "moodle" directory on your PC) and copy this to your webhost using (for example) FTP. Finally, edit the moodle/config.php file for the new settings that have to be changed for the webhost.

Tsala: /* I can't log in - I just stay stuck on the login screen */ removed reference to secureforms variable as it no longer exists

2008-10-15T19:00:36Z

I can't log in - I just stay stuck on the login screen: removed reference to secureforms variable as it no longer exists

← Older revision		Revision as of 19:00, 15 October 2008
Line 83:		Line 83:

	The most common cause for this is that your own computer (not your Moodle server) has a firewall that is stripping referrer information from the browser. Here are some instructions for fixing [http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/b9b47ad7eddd343b88256c6b006a85a8?OpenDocument&src=bar_sch_nam Norton firewall products].		The most common cause for this is that your own computer (not your Moodle server) has a firewall that is stripping referrer information from the browser. Here are some instructions for fixing [http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/b9b47ad7eddd343b88256c6b006a85a8?OpenDocument&src=bar_sch_nam Norton firewall products].

	~~The server admin can also fix this for everyone by changing the ''secureforms'' variable to 'No' in the security section of Administration >> Configuration >> [[admin/config\|Variables]].~~

	Another possible cause of this problem is that sessions are not configured properly on the server. You can test this by calling the script <nowiki>http://yourserver/moodle/lib/session-test.php</nowiki>.		Another possible cause of this problem is that sessions are not configured properly on the server. You can test this by calling the script <nowiki>http://yourserver/moodle/lib/session-test.php</nowiki>.

Rcollman: /* Installation hangs when setting-up database tables */ Caps and expand link name

2008-10-05T12:40:22Z

Installation hangs when setting-up database tables: Caps and expand link name

← Older revision		Revision as of 12:40, 5 October 2008
Line 139:		Line 139:
	Sometimes the installation will hang when setting up tables. This will be an abrupt hang with half the page displayed in the browser and/or other outputs removed. Examples are:		Sometimes the installation will hang when setting up tables. This will be an abrupt hang with half the page displayed in the browser and/or other outputs removed. Examples are:

	- '''Truncated ~~mysql~~ statements''':		- '''Truncated MySQL statements''':

	(mysql): SET NAMES 'utf8'		(mysql): SET NAMES 'utf8'
Line 154:		Line 154:
	Below are some solutions you can try to overcome this problem:		Below are some solutions you can try to overcome this problem:

	*'''Check for ~~mysql~~ limits'''. This is often a ~~mysql~~ error and not a php error. Check that there is no limit placed on your mysql database, e.g. a "questions" limit. See [http://dev.mysql.com/doc/refman/5.0/en/user-resources.html the ~~mysql~~ manual].		*'''Check for MySQL limits'''. This is often a MySQL error and not a php error. Check that there is no limit placed on your mysql database, e.g. a "questions" limit. See [http://dev.mysql.com/doc/refman/5.0/en/user-resources.html Limiting Account Resources in the MySQL manual].

	*'''Check your .htaccess files'''. If the install is on a webhost, adding the following line to the .htaccess file in the ~~moodle~~ directory has been known to solve the problem.		*'''Check your .htaccess files'''. If the install is on a webhost, adding the following line to the .htaccess file in the Moodle directory has been known to solve the problem.
	AddType x-mapp-php5 .php		AddType x-mapp-php5 .php

Hccrle: /* Installation hangs when setting-up database tables */ add link to MySQL manual

2008-10-05T02:29:27Z

Installation hangs when setting-up database tables: add link to MySQL manual

← Older revision		Revision as of 02:29, 5 October 2008
Line 154:		Line 154:
	Below are some solutions you can try to overcome this problem:		Below are some solutions you can try to overcome this problem:

	*'''Check for mysql limits'''. This is often a mysql error and not a php error. Check that there is no limit placed on your mysql database, e.g. a "questions" limit.		*'''Check for mysql limits'''. This is often a mysql error and not a php error. Check that there is no limit placed on your mysql database, e.g. a "questions" limit. See [http://dev.mysql.com/doc/refman/5.0/en/user-resources.html the mysql manual].

	*'''Check your .htaccess files'''. If the install is on a webhost, adding the following line to the .htaccess file in the moodle directory has been known to solve the problem.		*'''Check your .htaccess files'''. If the install is on a webhost, adding the following line to the .htaccess file in the moodle directory has been known to solve the problem.

Tsala: FAQ moved to Errors FAQ

2008-10-02T10:04:23Z

FAQ moved to Errors FAQ

Show changes