View source for Installation FAQ

This page contains answers to some of the most frequently asked questions by people installing Moodle. If you have followed the [[Installing_Moodle|installation instructions]] but you still have a problem, then this page is probably the best place to be.

If you don't find your answer here try the [http://moodle.org/mod/forum/index.php?id=5 Using Moodle] course on moodle.org. Start by searching the forums using a few keywords, in case your problem has already been discussed. If you don't find anything, then try posting your question into the appropriate forum - somebody will usually be able to help you.

If you have tried a number of solutions without resolving an issue, and you are running behind a firewall, it may be advisable to try re-configuring your firewall to ensure that it is not blocking a required function or necessary communication. Firewalls very rarely cause problems with Moodle but are occasionally responsible for reduced functionality due to a mis-configuration in the firewall settings.

Use this list to jump to the appropriate answer below:

== Whenever I try to access or view a file that I uploaded, I get an error "File not Found" ==

== PHP - is it installed and what version do I have? ==

== Why are all my pages blank? ==

== My pages show fatal errors such as : call to undefined function: get_string() ==

== Why do I keep getting error messages about "headers already sent"? ==

== I keep getting this error: Failed opening required '/web/moodle/lib/setup.php' ==

== Any text I add with an apostrophe (') or a quote (") causes errors or comes up with a slash added ==

== I keep getting error messages about session_start ==

== When I go to the admin page, I get told to make dirroot blank! ==

== I login but don't appear to be. I am logged in and can navigate freely. ==

== When trying to add a resource I receive error messages. ==

== During the initial setting-up process, I never get asked to create an admin account! ==

== I can't log in - I just stay stuck on the login screen. ==

== How do I backup my whole Moodle site? ==

== Why doesn't my Moodle site display the time & date correctly? ==

== Email copies are not being sent from my forums ==