Note:

If you want to create a new page for developers, you should create it on the Moodle Developer Resource site.

Usability issues - Help popups: Difference between revisions

From MoodleDocs
No edit summary
Line 1: Line 1:
==Are there other ways that users get help or more information about how to proceed in Moodle? (apart from alt text that pops up over an image indicating what the image is for, question marks that pulls up a popmenu and links in Moodle Docs) ==
==Are there other ways that users get help or more information about how to proceed in Moodle? (apart from alt text that pops up over an image indicating what the image is for, question marks that pulls up a popmenu and links in Moodle Docs) ==
A part from that users can ask to the forums, search in the internet or search for media files for instance at youtube.


==How and under what circumstances user's find help? ==
==How and under what circumstances user's find help? ==

Revision as of 23:15, 12 August 2008

Are there other ways that users get help or more information about how to proceed in Moodle? (apart from alt text that pops up over an image indicating what the image is for, question marks that pulls up a popmenu and links in Moodle Docs)

A part from that users can ask to the forums, search in the internet or search for media files for instance at youtube.

How and under what circumstances user's find help?

What type of visual cue are they provided indicating that help is available?

Are there places where we are being inconsistent? Are there places where more help is needed?

Might we setup some type of help hierarchy like alt text (a word or two), then a question mark with a brief description, then something for a more detailed description, and possibly even a video demonstration?

Doing this research could be a project in and of itself but how is it that users look for and find help?