Messaging: Difference between revisions

Latest revision as of 08:11, 20 July 2020

About messaging

Unless disabled by the administrator (in Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving notifications about assignments, forum discussions etc.

3.7 New messaging features

A number at the top of the screen reflects the number of people who have sent new messages.
Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
Contacts and contact requests may be accessed from the Contacts link.
A star may be added by clicking the three dots when viewing a message
From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:

Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.

Personal messaging space

Each user now has their own starred area where they can add draft messages, links and notes for later use:

Deleting messages

Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer. Note that messages are only deleted for that particular user, not others involved in the conversation.

Enabling teachers to delete the messages of others

To enable a teacher to delete messages of others in a group conversion:

Create a custom role with the capability moodle/site:deleteanymessage allowed.
Assign the user this role as a system role (via Site admin / Users / Permissions / Assign system roles).

Note that it is fine for a user to have the role of teacher in a course and also a system role enabling them to delete any message.

Restricting who can message you

By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses. However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings.

Group messaging

A teacher or user with the capability moodle/course:creategroupconversations can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.

Sending a message to selected course participants

A teacher can send a message to course participants as follows:

Go to the Participants page.
Select participants from the list or use the "Select all" button at the bottom of the list.
Choose "Add/send message" from the "With selected users..." drop-down menu.
Assuming you are satisfied with the message, click the "Send" button.

Administrators can also send a message to users in many courses via Bulk user actions.

@@ Line 1: / Line 1: @@
-{{Messaging}}
+{{More features}}
-{{Improve}}
-The Messaging system default is not limited to a specific course or role. Logged in users (students, teachers or administrators) may send messages to each other regardless of whether they are enrolled on the same course. This is unlike [[Forums]] and [[Chats]] that can be course, role or group specific.
-Messages are sent via a popup Message window. This can be found via:
+==About messaging==
-*[[Participants]] link in a course's [[People block]] (Send message button on each user's page),
+Unless disabled by the administrator (in  Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-*[[Online Users block]] (if turned on) has a message icon  [[Image:Message.gif]] next to each user's name
-*Browse list of users in the [[Course administration block]] (send message button on each user's page)
-Site-wide messaging may be disabled/enabled by the Administrator in the permissions section of ''Administration > Configuration > Variables'' in Moodle 1.6, in ''Administration > Security > Site policies'' in 1.7 to 1.9, or in ''Administration > Advanced features'' in 2.0.
+{{MediaPlayer | url = https://youtu.be/-hycmrpw0xA | desc = 3.7 New messaging features}}
-Alternatively, to encourage the use of messaging in a course, you may wish to add a [[Messages block]] and/or an [[Online Users block]] to the course page.
+*A number at the top of the screen reflects the number of people who have sent new messages.
+*Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
+*Contacts and contact requests may be accessed from the Contacts link.
+*A star may be added by clicking the three dots when viewing a message
+*From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:
+[[File:SmallMuteMessages.png]]
-==Sending messages==
+*Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.
-To send a message to an individual:
+[[File:36messagingprivacysettings.png]]
-#In the Messages window click on the Search tab to search for the person, if appropriate checking the box "Only in my courses", then click on their name. (Alternatively, if the person is listed in the Online Users block, simply click on the "Add/send message" envelope opposite their name.)
-#Type the message in the pop-up box then click on the "Send message" button.
-To send a message to selected course participants (for teachers only):
+==Personal messaging space==
-#Click on the Participants link in the People block on the course page.
-#Select participants from the list or use the "Select all" button at the bottom of the list.
-#Choose "Add/send message" from the "With selected users..." drop-down menu.
-#Type the message then click the "Preview" button.
-#Assuming you are satisfied with the message, click the "Send" button.
-==Reading and replying to messages==
+Each user now has their own starred area where they can add draft messages, links and notes for later use:
-When you are sent a message, the Messages window will pop-up. Also, the Messages block will display the name of the person sending the message with a link to read the message. If you have set the email option (see Message Settings below), then you will get a copy of the message in your email after the time you have specified if you are not logged in.
+[[File:SmallPersonalSpace.png]]
-After reading a message, you may type a reply then click on the "Send message" button.
+==Deleting messages==
-==Searching messages==
+Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer. Note that messages are only deleted for that particular user, not others involved in the conversation.
-[[Image:MsgSearch.jpg|thumb|Message window Search tab]]
-In addition to searching for people, the Search tab in the Messages window provides the option to search for keywords, only messages to or from you, and to include in the search people you have previously blocked from contacting you.
-==Managing contacts==
+===Enabling teachers to delete the messages of others===
-[[Image:MsgContacts.jpg|thumb|Message window Contacts tab]]
-People may be added to your list of contacts (or blocked from contacting you) by clicking the "Add contact" (or "Block contact") icon opposite their name in the Messages window.
-By default the contact list is empty. In order to send a message or to create a shortcut to the person you are sending, go to the Search tab.
+To enable a teacher to delete messages of others in a group conversion:
-==Message history==
+# Create a [[Creating custom roles|custom role]] with the capability [[Capabilities/moodle/site:deleteanymessage| moodle/site:deleteanymessage]] allowed.
+# Assign the user this role as a system role (via Site admin / Users / Permissions / Assign system roles).
-A record of messages sent to/from a person may be obtained by clicking the "History" icon opposite their name in the Messages window.
+Note that it is fine for a user to have the role of teacher in a course and also a system role enabling them to delete any message.
-==Message settings==
+[[File:DeleteAnyMessage.png]]
-[[Image:MsgSettings.jpg|thumb|Message window Settings tab]]
-Message settings may be changed via the Settings tab in the Messages window.
-Here you can decide on having a popup Message window whenever you get a new message, blocking messages from people who are not on your Contacts list, having an audio signal for a new message, using a HTML editor, or getting email messages when you are offline.
+==Restricting who can message you==
-Note: It's possible to set a different email address for receiving copies of messages to the email address in your profile.
+By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses. However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings.
+==Group messaging==
+A teacher or user with the capability [[Capabilities/moodle/course:creategroupconversations | moodle/course:creategroupconversations]] can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.
+==Sending a message to selected course participants==
+A teacher can send a message to course participants as follows:
+# Go to the Participants page.
+# Select participants from the list or use the "Select all" button at the bottom of the list.
+# Choose "Add/send message" from the "With selected users..." drop-down menu.
+# Assuming you are satisfied with the message, click the "Send" button.
+Administrators can also send a message to users in many courses via [[Bulk user actions]].
 ==See also==
+*[[Notifications]]
+*[[Messaging settings]]
 *[[Messaging FAQ]]
-*[[Using Moodle book]] Chapter 5: Forums, Chats, and Messaging
-*[[Messaging enhancements]] (contributed code)
-*[[Development:Messaging 2.0]]
-Using Moodle forum discussions:
+[[Category:Messaging]]
-*[http://moodle.org/mod/forum/discuss.php?d=27559 What facilities are there for seeing other users' messages?]
-*[http://moodle.org/mod/forum/discuss.php?d=58977 How can I see student messages?]
-*[http://moodle.org/mod/forum/discuss.php?d=34972 Viewing old messages?]
-*[http://moodle.org/mod/forum/discuss.php?d=63401 Restrict Messaging to Course Participants/Teachers]
 [[es:Mensajería]]

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