Development:User Data Always Safe - Revision history

Pilpi at 12:49, 17 May 2010

2010-05-17T12:49:52Z

← Older revision		Revision as of 12:49, 17 May 2010
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	[[Development: Moodle User Interface Guidelines\|Moodle User Interface Guidelines]] > '''User Data Always (Always) Safe'''		[[Development: Moodle User Interface Guidelines\|Moodle User Interface Guidelines]] > '''User Data Always (Always) Safe'''

	~~<big>'''This is the single most serious usability flaw in Moodle. It also requires a lot of software engineering work to get right.'''~~

	In all cases, the user's work is sacrosanct. Nothing your		In all cases, the user's work is sacrosanct. Nothing your
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	Every part in Moodle should commit to keeping the data user has entered, safe.		Every part in Moodle should commit to keeping the data user has entered, safe.

	* In 2009 Facebook has several groups where users have spelled out their frustration when Moodle had lost hours of their work.		Not being capable of trusting an application affects the user experience fatally. If the browser seems likely to destroy everything given to it, eventually it makes users paranoid and writing their work in a word processor and only copying the final work into the browser.
	* In Finland whenever you tell someone you work for/on Moodle, students spill out their frustration since everyone seems to have the experience of Moodle losing their work.

	Not being capable of trusting an application affects the user experience fatally. ~~Eventually~~ it makes users paranoid and writing their work in a word processor and only copying the final work into the browser~~, which seems likely to destroy everything given to it~~.

	This issue requires further user research to find the exact issues involved, but there are also some generally well known mechanisms to employ.		This issue requires further user research to find the exact issues involved, but there are also some generally well known mechanisms to employ.
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	*** The time to edit a post has passed while the user was editing the post		*** The time to edit a post has passed while the user was editing the post
	* Users may submit data when the server has gone down or network connection lost		* Users may submit data when the server has gone down or network connection lost
	* '''There is very probably a lot more: research required.'''

	==Solutions==		==Solutions==
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	** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]		** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]
	* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]		* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]
	* MDL-18014 Tracker item for autosave (thanks Mauno Korpelainen)		* A solution applicable in some scenarios: MDL-18014 Tracker item for autosave (thanks Mauno Korpelainen)
	* [http://code.google.com/p/tinyautosave/ TinyMCE autosave plugin] (thanks Mauno Korpelainen)		* [http://code.google.com/p/tinyautosave/ TinyMCE autosave plugin] (thanks Mauno Korpelainen)

	[[Category:Moodle User Interface Guidelines]]		[[Category:Moodle User Interface Guidelines]]

Pilpi at 14:41, 15 May 2010

2010-05-15T14:41:08Z

← Older revision		Revision as of 14:41, 15 May 2010
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	* MDL-18014 Tracker item for autosave (thanks Mauno Korpelainen)		* MDL-18014 Tracker item for autosave (thanks Mauno Korpelainen)
	* [http://code.google.com/p/tinyautosave/ TinyMCE autosave plugin] (thanks Mauno Korpelainen)		* [http://code.google.com/p/tinyautosave/ TinyMCE autosave plugin] (thanks Mauno Korpelainen)

			[[Category:Moodle User Interface Guidelines]]

Pilpi: /* Browser-based solutions */

2009-08-15T14:49:21Z

Browser-based solutions

← Older revision		Revision as of 14:49, 15 August 2009
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	Users should not have resort to paranoia of writing first in notepad and then copying it to the browser, or using somethin such as these tools.		Users should not have resort to paranoia of writing first in notepad and then copying it to the browser, or using somethin such as these tools.

	It seems the GNOME usability focused browser Epiphany gives confirmations upon leaving "dirty" forms even if it is not programmed in (needs to be confirmed).		It seems the GNOME usability focused browser Epiphany gives confirmations upon leaving "dirty" forms (if trying to close window/tab) even if it is not programmed in (needs to be confirmed).

	== More information ==		== More information ==

Pilpi: /* Browser-based solutions */

2009-08-15T14:48:48Z

Browser-based solutions

← Older revision		Revision as of 14:48, 15 August 2009
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	Users should not have resort to paranoia of writing first in notepad and then copying it to the browser, or using somethin such as these tools.		Users should not have resort to paranoia of writing first in notepad and then copying it to the browser, or using somethin such as these tools.

			It seems the GNOME usability focused browser Epiphany gives confirmations upon leaving "dirty" forms even if it is not programmed in (needs to be confirmed).

	== More information ==		== More information ==

Pilpi: /* Browser-based solutions */

2009-08-15T14:47:48Z

Browser-based solutions

← Older revision		Revision as of 14:47, 15 August 2009
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	Also developer tools such as Firebug HTTP traffic listening or the Firefox Tamper Data extension can be used in recovering lost data: Initiate traffic listening, repost the data, read in the tool what data was posted and copy it to the clipboard.		Also developer tools such as Firebug HTTP traffic listening or the Firefox Tamper Data extension can be used in recovering lost data: Initiate traffic listening, repost the data, read in the tool what data was posted and copy it to the clipboard.

	Users should not have resort to paranoia of writing first in notepad and then copying it to the browser, or using somethin such as ~~[http://lifehacker~~.~~com/5097334/lazarus-form-recovery-saves-web-page-form-data ] )~~		Users should not have resort to paranoia of writing first in notepad and then copying it to the browser, or using somethin such as these tools.
	~~<nowiki>Insert non-formatted text here</nowiki>~~

	== More information ==		== More information ==

Pilpi: /* Undo */

2009-08-12T16:36:09Z

Undo

← Older revision		Revision as of 16:36, 12 August 2009
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	=== Undo ===		=== Undo ===
	Often, confirmation dialogs are frustrating to users. In some situations it may be smart to allow the user to perform a potentially destructive action but then give them a chance to undo it, like gmail does.		Often, confirmation dialogs (such as preventing accidental leaving of an unsaved form with a javascript dialog) are frustrating to users. In some situations it may be smart to allow the user to perform a potentially destructive action but then give them a chance to undo it, like gmail does.
	[[Image:gmail-undo-example.png\|left\|frame]]		[[Image:gmail-undo-example.png\|left\|frame]]
	<br style="clear: both" />		<br style="clear: both" />

Pilpi: /* More information */

2009-08-12T16:26:50Z

More information

← Older revision		Revision as of 16:26, 12 August 2009
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	** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]		** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]
	* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]		* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]
	* MDL-18014 Tracker item for autosave		* MDL-18014 Tracker item for autosave (thanks Mauno Korpelainen)
			* [http://code.google.com/p/tinyautosave/ TinyMCE autosave plugin] (thanks Mauno Korpelainen)

Pilpi: /* More information */

2009-08-12T15:58:48Z

More information

← Older revision		Revision as of 15:58, 12 August 2009
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	** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]		** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]
	* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]		* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]
			* MDL-18014 Tracker item for autosave

Pilpi: /* More information */

2009-08-11T14:46:12Z

More information

← Older revision		Revision as of 14:46, 11 August 2009
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	== More information ==		== More information ==
	* Discussion: [http://moodle.org/mod/forum/discuss.php?d=130005 Critical: Keeping user data safe]		* Discussion: [http://moodle.org/mod/forum/discuss.php?d=130005 Critical: Keeping user data safe]
	** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010]		** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010] [http://moodle.org/mod/forum/discuss.php?d=130007]
	[http://moodle.org/mod/forum/discuss.php?d=130007]
	* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]		* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]

Pilpi: /* More information */

2009-08-11T14:45:43Z

More information

← Older revision		Revision as of 14:45, 11 August 2009
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	== More information ==		== More information ==
	* Discussion: [http://moodle.org/mod/forum/discuss.php?d=130005 Critical: Keeping user data safe]		* Discussion: [http://moodle.org/mod/forum/discuss.php?d=130005 Critical: Keeping user data safe]
			** Linked threads: [http://moodle.org/mod/forum/discuss.php?d=130010]
			[http://moodle.org/mod/forum/discuss.php?d=130007]
	* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]		* Directory of [[Development:Major_usability_issues_in_Moodle\|Major usability issues in Moodle]]