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Messaging FAQ: Difference between revisions

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==How can admins view student messages?==
See the Using Moodle discussion [http://moodle.org/mod/forum/discuss.php?d=58977 How can I see student messages?].
==How can messaging be restricted?==
==How can messaging be restricted?==


To limit messaging to specific users, you can change the site:sendmessage capability for the [[Authenticated user role|authenticated user role]] from allow to not set, then create a new role with site:sendmessage allowed and assign this to selected users in the system context. See the [[Blogger role]] for a similar case, where blogging is limited to specific users.
To limit messaging to specific users, you can change the [[Capabilities/moodle/site:sendmessage|site:sendmessage capability]] for the [[Authenticated user role|authenticated user role]] from allow to not set, then create a new role with site:sendmessage allowed and assign this to selected users in the system context. See the [[Blogger role]] for a similar case, where blogging is limited to specific users.


Alternatively, you could create a "Cannot send messages" role with site:sendmessage set to 'prohibit' and then assign this role in the system context to anyone using messaging inappropriately.
Alternatively, you could create a "Cannot send messages" role with site:sendmessage set to 'prohibit' and then assign this role in the system context to anyone using messaging inappropriately.
 
==Why are email copies of Moodle messages being sent to a different email address?==
 
Email copies of forum posts (and other Moodle-generated emails) are sent to the email address specified in users' profiles. Email copies of Moodle messages are sent to the email address specified in the message settings (accessed via the settings tab in the messaging window).


==How can messaging be disabled completely?==
==How can messaging be disabled completely?==


Messaging may be disabled site-wide by unchecking the messaging checkbox in ''Administration > Security > [[Site policies]]''.
Messaging may be disabled site-wide by unchecking the 'Enable messaging system' checkbox in Site administration > Messaging > Messaging settings.
 
==How can the messages window pop-up be disabled?==
 
#In your profile, click the blue ''Messaging'' link
#Choose to have instant messages sent to your email or Jabber account when you are online instead of a pop up.


==When are messages sent via email?==
==When is a user considered offline?==
 
To enable messages to be sent via email, a user should tick the 'Email messages when I am offline' checkbox in the message settings (via the Settings tab in the message window). Messages will then be sent via email when the user is offline for more than the time specified.


By default, users are considered to be offline after 5 minutes of inactivity. This figure may be changed by an administrator in '' Site administration > Plugins > Blocks > Online users''.


==See also==
==See also==


* Using Moodle [http://moodle.org/mod/forum/view.php?f=476 Messaging forum]
* [https://moodle.org/mod/forum/discuss.php?d=366610 Messaging in Moodle] forum discussion about students attempting to reply via email to messaging notification emails


[[Category:FAQ]]


[[Category:FAQ]]
[[de:Mitteilungen FAQ]]
[[de:Mitteilungen FAQ]]
[[es:Mensajería FAQ]]

Latest revision as of 09:21, 27 November 2019

How can messaging be restricted?

To limit messaging to specific users, you can change the site:sendmessage capability for the authenticated user role from allow to not set, then create a new role with site:sendmessage allowed and assign this to selected users in the system context. See the Blogger role for a similar case, where blogging is limited to specific users.

Alternatively, you could create a "Cannot send messages" role with site:sendmessage set to 'prohibit' and then assign this role in the system context to anyone using messaging inappropriately.

How can messaging be disabled completely?

Messaging may be disabled site-wide by unchecking the 'Enable messaging system' checkbox in Site administration > Messaging > Messaging settings.

When is a user considered offline?

By default, users are considered to be offline after 5 minutes of inactivity. This figure may be changed by an administrator in Site administration > Plugins > Blocks > Online users.

See also

  • Messaging in Moodle forum discussion about students attempting to reply via email to messaging notification emails