Messaging: Difference between revisions

Latest revision as of 09:20, 27 November 2019

Unless disabled by the administrator (in Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving notifications about assignments, forum discussions etc.

3.7 New messaging features

A number at the top of the screen reflects the number of people who have sent new messages.
Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
Contacts and contact requests may be accessed from the Contacts link.
A star may be added by clicking the three dots when viewing a message

From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:

Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.

Personal messaging space

Each user now has their own starred area where they can add draft messages, links and notes for later use:

Deleting messages

Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
Note that messages are only deleted for that particular user, not others involved in the conversation.
Teachers may delete the messages of others in a group conversation if they are given the capability moodle/site:deleteanymessage

Restricting who can message you

By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings

Group messaging

A teacher or user with the capability moodle/course:creategroupconversations can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.

Sending a message to selected course participants

A teacher can send a message to course participants as follows:

Go to the Participants page.
Select participants from the list or use the "Select all" button at the bottom of the list.
Choose "Add/send message" from the "With selected users..." drop-down menu.
Assuming you are satisfied with the message, click the "Send" button.

Administrators can also send a message to users in many courses via Bulk user actions.

@@ Line 1: / Line 1: @@
 {{More features}}
-==Private messages==
-Unless disabled by the administrator (in Advanced features), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-{{MediaPlayer | url = https://youtu.be/YRZJlOYJ2sk}}
+Unless disabled by the administrator (in  Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-New messages are highlighted with a number in the messaging menu at the top of the screen:
+{{MediaPlayer | url = https://youtu.be/-hycmrpw0xA | desc = 3.7 New messaging features}}
-[[File:NewMessagingMenu.png|center]]
-''Note that the number reflects the number of people who have sent new messages, and not the actual number of new messages.''
+*A number at the top of the screen reflects the number of people who have sent new messages.
+*Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
+*Contacts and contact requests may be accessed from the Contacts link.
+*A star may be added by clicking the three dots when viewing a message
-Clicking there displays the new messages, along with the option to send a new message (''1 below''), to mark all as read (''2''), to go to their preferences page ''(3)'' to change how messages are received, and ''(4)'' to view all messages.
+*From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:
-[[File:NewMessagingFeatures.png|center|thumb|400px]]
+[[File:SmallMuteMessages.png]]
-==Sending messages==
+*Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.
-Messages may be sent from a number of locations:
-#by clicking 'New Message' from the Message menu as in the screenshot above and then searching for a user or course
-#by clicking the Messages link in the user menu;
-#by clicking on a user's name or picture in a course, for example from the Participants link or in a forum thread;
-#from the [[Messages block]] if available.
-When sending messages, the size of the  message box will increase as the message lengthens. Note that to start a new line, you can press Enter. (Pressing Enter alone will not send a message.)
+[[File:36messagingprivacysettings.png]]
-==Adding and messaging contacts==
+==Personal messaging space==
-To add a contact, click their name or picture as in the section Sending messages above:
-[[File:Contacts01.png|thumb|400px|center]]
+Each user now has their own starred area where they can add draft messages, links and notes for later use:
-#Click the + sign to add them to your contacts.
+[[File:SmallPersonalSpace.png]]
-#Click the Message icon to message them directly.
-Contacts may be accessed from the Contacts link  and then either messaged, blocked or removed.
-[[File:ContactMessaging.png|thumb|400px|center]]
 ==Deleting messages==
-*Messages may be deleted by clicking the Edit link (''1 below''), selecting a message or messages to delete and then clicking the Delete button under the messages (''2)''.
+*Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
 *Note that messages are only deleted for that particular user, not others involved in the conversation.
+*Teachers may delete the messages of others in a group conversation if they are given the capability [[Capabilities/moodle/site:deleteanymessage| moodle/site:deleteanymessage]]
-[[File:DeletingMessages.png|thumb|400px|center]]
+[[File:DeleteAnyMessage.png]]
-==Receiving messages==
+==Restricting who can message you==
-*Along with a visible alert to new messages in the messaging menu, users can  configure how they are notified of new  messages  from their message preferences page accessed from the user menu or the gear icon in the messages menu.
+*By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
-*If the site is set up with the mobile app, they can enable new message alerts to be sent to their mobile:
+*However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in  Site administration > Messaging > Messaging settings
-[[File:MessagePreferencesUser.png|center|thumb|400px]]
+==Group messaging==
+* A teacher or user with the capability [[Capabilities/moodle/course:creategroupconversations | moodle/course:creategroupconversations]] can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.
 ==Sending a message to selected course participants==

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