Messaging: Difference between revisions

Latest revision as of 17:26, 12 November 2019

Unless disabled by the administrator (in Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving notifications about assignments, forum discussions etc.

3.7 New messaging features

A number at the top of the screen reflects the number of people who have sent new messages.
Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
Contacts and contact requests may be accessed from the Contacts link.
A star may be added by clicking the three dots when viewing a message

New feature
in Moodle 3.7!

From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:

Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.

Personal messaging space

New feature
in Moodle 3.7!

Each user now has their own starred area where they can add draft messages, links and notes for later use:

Deleting messages

Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
Note that messages are only deleted for that particular user, not others involved in the conversation.
New in 3.7 Teachers may delete the messages of others in a group conversation if they are given the capability moodle/site:deleteanymessage

Restricting who can message you

By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings.

Group messaging

A teacher or user with the capability moodle/course:creategroupconversations can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.

Sending a message to selected course participants

A teacher can send a message to course participants as follows:

Go to the Participants page.
Select participants from the list or use the "Select all" button at the bottom of the list.
Choose "Add/send message" from the "With selected users..." drop-down menu.
Assuming you are satisfied with the message, click the "Send" button.

Administrators can also send a message to users in many courses via Bulk user actions.

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-Site-wide messaging may be disabled/enabled by the Administrator in the permissions section of ''Administration > Configuration > Variables'' (1.6) or in ''Administration > Security > Site policies'' (1.7 onwards).
+{{More features}}
-Unlike [[Forums]] and [[Chats]], Messaging is non-course specific i.e. students may send messages to each other regardless of whether they are enrolled on the same course. Your profile page contains a "Messages" button for opening the Messages window. Alternatively, to encourage the use of messaging in your course, you may wish to add a [[Messages block]] and/or an [[Online Users block]] to your course page.
+Unless disabled by the administrator (in Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-==Sending messages==
+{{MediaPlayer | url = https://youtu.be/-hycmrpw0xA | desc = 3.7 New messaging features}}
-To send a message to an individual:
-#In the Messages window click on the Search tab to search for the person, if appropriate checking the box "Only in my courses", then click on their name. (Alternatively, if the person is listed in the Online Users block, simply click on the "Add/send message" envelope opposite their name.)
-#Type the message in the pop-up box then click on the "Send message" button.
-To send a message to selected course participants (for teachers only):
+*A number at the top of the screen reflects the number of people who have sent new messages.
-#Click on the Participants link in the People bock on the course page.
+*Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
-#Select participants from the list or use the "Select all" button at the bottom of the list.
+*Contacts and contact requests may be accessed from the Contacts link.
-#Choose "Add/send message" from the "With selected users..." drop-down menu.
+*A star may be added by clicking the three dots when viewing a message
-#Type the message then click the "Preview" button.
+{{New features}}
-#Assuming you are satisfied with the message, click the "Send" button.
+*From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:
-==Reading and replying to messages==
+[[File:SmallMuteMessages.png]]
-When you are sent a message, the Messages window will pop-up. Also, the Messages block will display the name of the person sending the message with a link to read the message. If you have set the email option (see Message Settings below), then you will get a copy of the message in your email after the time you have specified if you are not logged in.
+*Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.
-After reading a message, you may type a reply then click on the "Send message" button.
+[[File:36messagingprivacysettings.png]]
-==Searching messages==
+==Personal messaging space==
+{{New features}}
+Each user now has their own starred area where they can add draft messages, links and notes for later use:
-In addition to searching for people, the Search tab in the Messages window provides the option to search for keywords, only messages to or from you, and to include in the search people you have previously blocked from contacting you.
+[[File:SmallPersonalSpace.png]]
-[[Image:MsgSearch.jpg|frame|none|Message window Search tab]]
+==Deleting messages==
+*Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
+*Note that messages are only deleted for that particular user, not others involved in the conversation.
+*'''New in 3.7''' Teachers may delete the messages of others in a group conversation if they are given the capability [[Capabilities/moodle/site:deleteanymessage| moodle/site:deleteanymessage]]
-==Managing contacts==
+[[File:DeleteAnyMessage.png]]
-People may be added to your list of contacts (or blocked from contacting you) by clicking the "Add contact" (or "Block contact") icon opposite their name in the Messages window.
+==Restricting who can message you==
+*By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
+*However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings.
-By default the contact list is empty. In order to send a message or to create a shortcut to the person you are sending, go to the Search tab.
+==Group messaging==
+* A teacher or user with the capability [[Capabilities/moodle/course:creategroupconversations | moodle/course:creategroupconversations]] can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.
-[[Image:MsgContacts.jpg|frame|none|Message window Contacts tab]]
+==Sending a message to selected course participants==
-==Message history==
+A teacher can send a message to course participants as follows:
-A record of messages sent to/from a person may obtained by clicking the "History" icon opposite their name in the Messages window.
+# Go to the Participants page.
+# Select participants from the list or use the "Select all" button at the bottom of the list.
+# Choose "Add/send message" from the "With selected users..." drop-down menu.
+# Assuming you are satisfied with the message, click the "Send" button.
-==Message settings==
+Administrators can also send a message to users in many courses via [[Bulk user actions]].
-Message settings may be changed via the Settings tab in the Messages window.
-Here you can decide on having a popup Message window whenever you get a new message, blocking messages from people who are not on your Contacts list, having an audio signal for a new message, using a HTML editor, or getting email messages when you are offline.
-[[Image:MsgSettings.jpg|frame|none|Message window Settings tab]]
 ==See also==
+*[[Notifications]]
+*[[Messaging settings]]
+*[[Messaging FAQ]]
-* [[Messaging enhancements]]
+[[Category:Messaging]]
-* Using Moodle [http://moodle.org/mod/forum/view.php?f=476 Messaging forum]
-* Using Moodle [http://moodle.org/mod/forum/discuss.php?d=58977 How can I see student messages?] forum discussion
-* Using Moodle [http://moodle.org/mod/forum/discuss.php?d=34972 Viewing old messages?] forum discussion
-[[Category: Teacher]]
-[[Category: Messaging]]
 [[es:Mensajería]]
+[[eu:Mezularitza]]
+[[de:Mitteilungen]]
 [[fr:Messagerie]]
 [[ja:メッセージング]]

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