Messaging: Difference between revisions

Latest revision as of 17:26, 12 November 2019

Unless disabled by the administrator (in Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving notifications about assignments, forum discussions etc.

3.7 New messaging features

A number at the top of the screen reflects the number of people who have sent new messages.
Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
Contacts and contact requests may be accessed from the Contacts link.
A star may be added by clicking the three dots when viewing a message

New feature
in Moodle 3.7!

From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:

Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.

Personal messaging space

New feature
in Moodle 3.7!

Each user now has their own starred area where they can add draft messages, links and notes for later use:

Deleting messages

Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
Note that messages are only deleted for that particular user, not others involved in the conversation.
New in 3.7 Teachers may delete the messages of others in a group conversation if they are given the capability moodle/site:deleteanymessage

Restricting who can message you

By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings.

Group messaging

A teacher or user with the capability moodle/course:creategroupconversations can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.

Sending a message to selected course participants

A teacher can send a message to course participants as follows:

Go to the Participants page.
Select participants from the list or use the "Select all" button at the bottom of the list.
Choose "Add/send message" from the "With selected users..." drop-down menu.
Assuming you are satisfied with the message, click the "Send" button.

Administrators can also send a message to users in many courses via Bulk user actions.

@@ Line 1: / Line 1: @@
 {{More features}}
-"Messaging" refers both to  automatic alerts from Moodle about new forum posts, assignment submission notifications etc, and also to  conversations using the instant messaging feature.
-==Message alerts==
+Unless disabled by the administrator (in Site administration > Messaging > Messaging settings), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-*Users can receive message alerts from Moodle in a number of ways and for a number of reasons: users may for instance receive instant messages via the [[Messages block]]; students may be messaged by their course tutor via the [[People block]]; teachers might receive automatic notifications of assignment submissions and admins might receive notification of problems with the site.
-*How these messages and others are received can be set by each user from the Messaging link on their Preferences page. Check  boxes allow the user to select how they wish to be notified of incoming messages. See [[Messaging settings]] for more information.
-==Instant messaging==
+{{MediaPlayer | url = https://youtu.be/-hycmrpw0xA | desc = 3.7 New messaging features}}
-[[File:messagingpopupdocs.png|thumb|Message pop-up]]If enabled for the site, users in Moodle have the option to send each other messages. Messages can be sent from the following places:
-*as admin in [[Bulk user actions]]
-*within a course from ''Navigation > Current course > Participants''
-*as any logged in user from the [[Messages block]] or [[Online Users block]]
-*a messages button on profile pages enables you to send a message via pop-up box without leaving the page you are on
-See [[Using Messaging]] for more details.
-To set how you receive instant messages, see [[Messaging settings]].
+*A number at the top of the screen reflects the number of people who have sent new messages.
+*Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
+*Contacts and contact requests may be accessed from the Contacts link.
+*A star may be added by clicking the three dots when viewing a message
+{{New features}}
+*From the three dots, messages may be muted, so that email notifications of new messages are no longer sent:
+[[File:SmallMuteMessages.png]]
+*Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.
+[[File:36messagingprivacysettings.png]]
+==Personal messaging space==
+{{New features}}
+Each user now has their own starred area where they can add draft messages, links and notes for later use:
+[[File:SmallPersonalSpace.png]]
-[[File:messagedelete.png|thumb|left|Deleting messages]]
 ==Deleting messages==
+*Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
+*Note that messages are only deleted for that particular user, not others involved in the conversation.
+*'''New in 3.7''' Teachers may delete the messages of others in a group conversation if they are given the capability [[Capabilities/moodle/site:deleteanymessage| moodle/site:deleteanymessage]]
+[[File:DeleteAnyMessage.png]]
+==Restricting who can message you==
+*By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
+*However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Site administration > Messaging > Messaging settings.
+==Group messaging==
+* A teacher or user with the capability [[Capabilities/moodle/course:creategroupconversations | moodle/course:creategroupconversations]] can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.
+==Sending a message to selected course participants==
+A teacher can send a message to course participants as follows:
-Messages may be deleted from the ''User menu > Messages'' by hovering the cursor over a message and clicking the X. Note that messages are only deleted for that particular user, not others involved in the conversation.
+# Go to the Participants page.
+# Select participants from the list or use the "Select all" button at the bottom of the list.
+# Choose "Add/send message" from the "With selected users..." drop-down menu.
+# Assuming you are satisfied with the message, click the "Send" button.
-See the screencast [https://www.youtube.com/watch?v=3o90NRGuz7I Messages in Moodle 3.0] for a demonstration.
+Administrators can also send a message to users in many courses via [[Bulk user actions]].
 ==See also==
+*[[Notifications]]
+*[[Messaging settings]]
 *[[Messaging FAQ]]

Documentation