Messaging: Difference between revisions

Latest revision as of 13:28, 3 December 2018

Unless disabled by the administrator (in Advanced features), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving notifications about assignments, forum discussions etc.

A number at the top of the screen reflects the number of people who have sent new messages.
Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
Contacts and contact requests may be accessed from the Contacts link.
A star may be added by clicking the three dots when viewing a message
Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.

Deleting messages

Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
Note that messages are only deleted for that particular user, not others involved in the conversation.

Restricting who can message you

By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Advanced features.

Group messaging

A teacher or user with the capability moodle/course:creategroupconversations can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.

Sending a message to selected course participants

A teacher can send a message to course participants as follows:

Go to the Participants page.
Select participants from the list or use the "Select all" button at the bottom of the list.
Choose "Add/send message" from the "With selected users..." drop-down menu.
Assuming you are satisfied with the message, click the "Send" button.

Administrators can also send a message to users in many courses via Bulk user actions.

@@ Line 1: / Line 1: @@
-{{Messaging}}
+{{More features}}
-{{Improve}}
+{{New features}}
-"Messaging" refers both to  automatic alerts from Moodle about new forum posts, feedback notifications etc and also to  conversations using the instant messaging feature.
+Unless disabled by the administrator (in Advanced features), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-==Message alerts==
+{{MediaPlayer | url = https://youtu.be/Zj11aernOC8 }}
-*Users can receive message alerts from Moodle in a number of ways and for a number of reasons: users may for instance receive instant messages via the [[Messages block]]; students may be messaged by their course tutor via the [[People block]]; teachers might receive automatic notifications of assignment submissions and admins might receive notification of problems with the site.
-*How these messages and others are received can be set by each user from the Messaging link in their profile. Check  boxes allow the user to select how they wish to be notified of incoming messages. See [[Messaging settings]] for more information.
-[[File:Messaginginprofile.png]]
+[[File:36newmessagingdrawer.png]]
-'''Note:''' In Moodle 2.1 there are default options for messaging settings in ''Settings>Site Administration>Plugins>Message outputs''{{Moodle 2.1}}
+*A number at the top of the screen reflects the number of people who have sent new messages.
+*Clicking the icon displays the messaging drawer, divided into starred messages, group messages and personal messages.
+*Contacts and contact requests may be accessed from the Contacts link.
+*A star may be added by clicking the three dots when viewing a message
+*Clicking the cog icon displays privacy settings, notification preferences and the option to press enter to send messages.
-==Instant messaging==
+[[File:36messagingprivacysettings.png]]
-*If the administrator has enabled it in ''Settings>Site Administration>Advanced features'' then users in Moodle have the option to send each other messages. Messages can be sent from the following places:
-**as admin in [[Bulk user actions]]
-**as a teacher from the [[People block]]
-**as any logged in user from the [[Messages block]] or [[Online Users block]]
-**as any logged in user by clicking on the profile of another user (if admin has allowed profiles to be viewed)
+==Deleting messages==
+*Messages may be deleted by clicking them, ensuring they are selected (with a visible checkmark) and then clicking the bin/trash can icon at the bottom of the messaging drawer.
+*Note that messages are only deleted for that particular user, not others involved in the conversation.
+[[File:deletemessage.png]]
+==Restricting who can message you==
+*By default when clicking the cog icon, a user has the option to restrict messages to their contacts only or to their contacts and others in their courses.
+*However the administrator can enable site wide messaging, thus giving visibility to all users, from a setting in Advanced features.
-==Sending messages==
+==Group messaging==
+* A teacher or user with the capability [[Capabilities/moodle/course:creategroupconversations | moodle/course:creategroupconversations]] can enable group messaging when setting up a course group. The group will then appear in the group messaging section of the messaging drawer.
-To send a message to an individual:
+==Sending a message to selected course participants==
-#In the Messages window click on the Search tab to search for the person, if appropriate checking the box "Only in my courses", then click on their name. (Alternatively, if the person is listed in the Online Users block, simply click on the "Add/send message" envelope opposite their name.)
-#Type the message in the pop-up box then click on the "Send message" button.
-To send a message to selected course participants (for teachers only):
+A teacher can send a message to course participants as follows:
-#Click on the Participants link in the People block on the course page.
-#Select participants from the list or use the "Select all" button at the bottom of the list.
-#Choose "Add/send message" from the "With selected users..." drop-down menu.
-#Type the message then click the "Preview" button.
-#Assuming you are satisfied with the message, click the "Send" button.
-==Reading and replying to messages==
+# Go to the Participants page.
+# Select participants from the list or use the "Select all" button at the bottom of the list.
+# Choose "Add/send message" from the "With selected users..." drop-down menu.
+# Assuming you are satisfied with the message, click the "Send" button.
-When you are sent a message, the Messages window will pop-up. Also, the Messages block will display the name of the person sending the message with a link to read the message. If you have set the email option (see Message Settings below), then you will get a copy of the message in your email after the time you have specified if you are not logged in.
+Administrators can also send a message to users in many courses via [[Bulk user actions]].
-After reading a message, you may type a reply then click on the "Send message" button.
-==Searching messages==
-[[Image:MsgSearch.jpg|thumb|Message window Search tab]]
-In addition to searching for people, the Search tab in the Messages window provides the option to search for keywords, only messages to or from you, and to include in the search people you have previously blocked from contacting you.
-==Managing contacts==
-[[Image:MsgContacts.jpg|thumb|Message window Contacts tab]]
-People may be added to your list of contacts (or blocked from contacting you) by clicking the "Add contact" (or "Block contact") icon opposite their name in the Messages window.
-By default the contact list is empty. In order to send a message or to create a shortcut to the person you are sending, go to the Search tab.
-==Message history==
-A record of messages sent to/from a person may be obtained by clicking the "History" icon opposite their name in the Messages window.
-==Message settings==
-[[Image:MsgSettings.jpg|thumb|Message window Settings tab]]
-Message settings may be changed via the Settings tab in the Messages window.
-Here you can decide on having a popup Message window whenever you get a new message, blocking messages from people who are not on your Contacts list, having an audio signal for a new message, using a HTML editor, or getting email messages when you are offline.
-Note: It's possible to set a different email address for receiving copies of messages to the email address in your profile.
 ==See also==
+*[[Notifications]]
+*[[Messaging settings]]
 *[[Messaging FAQ]]
-*[[Using Moodle book]] Chapter 5: Forums, Chats, and Messaging
-*[[Messaging enhancements]] (contributed code)
-*[[Development:Messaging 2.0]]
-Using Moodle forum discussions:
+[[Category:Messaging]]
-*[http://moodle.org/mod/forum/discuss.php?d=27559 What facilities are there for seeing other users' messages?]
-*[http://moodle.org/mod/forum/discuss.php?d=58977 How can I see student messages?]
-*[http://moodle.org/mod/forum/discuss.php?d=34972 Viewing old messages?]
-*[http://moodle.org/mod/forum/discuss.php?d=63401 Restrict Messaging to Course Participants/Teachers]
 [[es:Mensajería]]

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