Tracker: Difference between revisions

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(see also link to dev docs)
(Linking issues)
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Before creating a new issue, please try searching to check whether it been reported previously.
Before creating a new issue, please try searching to check whether it been reported previously.


* Enter a phrase, such as an error message in the 'Quick Search' box at the top right of the page.
# Enter a phrase, such as an error message in the 'Quick Search' box at the top right of the page.
* If the search returns lots of results, click the 'Updated' column heading so that the most recent issues are displayed first.  
# If the search returns lots of results, click the 'Updated' column heading so that the most recent issues are displayed first.  
* To refine your search, click on 'Moodle' as the project in the left column, then click the 'Refresh search' link below. You can then select particular components or versions as appropriate.
# To refine your search, click on 'Moodle' as the project in the left column, then click the 'Refresh search' link below. You can then select particular components or versions as appropriate.
 
 
To do anything more than browsing and searching in the tracker, you'll need to [http://tracker.moodle.org/secure/Signup%21default.jspa create a tracker account] and then login.


==Reporting an issue==
==Reporting an issue==


To report or comment on an issue, you'll need to [http://tracker.moodle.org/secure/Signup%21default.jspa create an account] and then login.
# ''First check whether the issue has been reported previously by searching.''
 
# If you find an issue which appears to relate to your issue, feel free to add a comment providing further information.
* First check whether the issue has been reported previously by doing a search.
# Otherwise, please report the issue by clicking the 'Create Issue' link at the top right of the page.
* If you find an issue which appears to relate to your issue, feel free to add a comment providing further information.
# Select 'Moodle' as the project and an appropriate issue type then click the 'Create' button.
* Otherwise, please report the issue by clicking the 'Create Issue' link at the top right of the page.
# Complete the required fields (as denoted by a *) and any other fields as you wish, then click the 'Create' button.
* Select 'Moodle' as the project and an appropriate issue type then click the 'Create' button.
* Complete the required fields (as denoted by a *) and any other fields as you wish, then click the 'Create' button.


==Receiving email notification of issue updates==
==Receiving email notification of issue updates==
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To receive email notification of updates to any issue, you can add yourself as a watcher.
To receive email notification of updates to any issue, you can add yourself as a watcher.


* First make sure that you are logged in to the tracker.
* Click the 'Watch' link on the right of the issue page.
* Click the 'Watch' link on the right of the issue page.


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You can help determine Moodle development priorities by voting for issues that you'd most like to see fixed.
You can help determine Moodle development priorities by voting for issues that you'd most like to see fixed.


* First make sure that you are logged in to the tracker.
* Click the 'Vote' link on the right of the issue page.
* Click the 'Vote' link on the right of the issue page.
==Linking issues==
If you come across two duplicate issues, or otherwise related issues, you can help by linking the more recent issue to the older issue.
# In the more recent issue, select 'Link' from the 'More Actions' dropdown menu.
# Select the reason for linking the issues, fill in the number of the older issue and a comment (optional) then click the 'Link' button.
Other reasons for linking include
* Linking to an issue which will help resolve another issue
* Linking to an issue which is blocked by another issue


==See also==
==See also==


* [[:dev:Tracker]] for more detailed information on using the tracker
* [[:dev:Tracker]] for more detailed information on using the tracker

Revision as of 15:42, 7 March 2012

The Moodle Tracker is our database for recording and managing all Moodle development issues - bugs (problems with the software), improvements and feature requests.

Searching for an issue

Before creating a new issue, please try searching to check whether it been reported previously.

  1. Enter a phrase, such as an error message in the 'Quick Search' box at the top right of the page.
  2. If the search returns lots of results, click the 'Updated' column heading so that the most recent issues are displayed first.
  3. To refine your search, click on 'Moodle' as the project in the left column, then click the 'Refresh search' link below. You can then select particular components or versions as appropriate.


To do anything more than browsing and searching in the tracker, you'll need to create a tracker account and then login.

Reporting an issue

  1. First check whether the issue has been reported previously by searching.
  2. If you find an issue which appears to relate to your issue, feel free to add a comment providing further information.
  3. Otherwise, please report the issue by clicking the 'Create Issue' link at the top right of the page.
  4. Select 'Moodle' as the project and an appropriate issue type then click the 'Create' button.
  5. Complete the required fields (as denoted by a *) and any other fields as you wish, then click the 'Create' button.

Receiving email notification of issue updates

To receive email notification of updates to any issue, you can add yourself as a watcher.

  • Click the 'Watch' link on the right of the issue page.

Note: If you report an issue, you will automatically receive email notification of updates, so there is no need to add yourself as a watcher.

Helping determine development priorities

You can help determine Moodle development priorities by voting for issues that you'd most like to see fixed.

  • Click the 'Vote' link on the right of the issue page.

Linking issues

If you come across two duplicate issues, or otherwise related issues, you can help by linking the more recent issue to the older issue.

  1. In the more recent issue, select 'Link' from the 'More Actions' dropdown menu.
  2. Select the reason for linking the issues, fill in the number of the older issue and a comment (optional) then click the 'Link' button.

Other reasons for linking include

  • Linking to an issue which will help resolve another issue
  • Linking to an issue which is blocked by another issue

See also

  • dev:Tracker for more detailed information on using the tracker