Policy on Moodle Partner discussions
Moodle Partners are Certified Service Providers worldwide that can help you with your Moodle implementation. Partners contribute 10% of their earnings to support the development and maintenance of the Moodle project, so by using a certified Moodle Partner, you are helping improve the very Moodle software that you use.
Moodle Partners are not above scrutiny, of course, and Moodle.org is an open forum where we encourage discussion and any activity that supports the Moodle ecosystem. However. like any public forum we need to balance that freedom against posts that can be unreasonably hurtful to participants.
To that end we have developed this policy for posts that discuss experiences and quality of Moodle Partner services in the moodle.org forums. Posts which violate this policy may be edited, moved to a closed discussions forum or deleted at the discretion of our forum moderators.
If you have a problem
- Do everything you can to solve the problems by working with your Moodle Partner first.
- If this process is not working out, please contact Moodle Pty Ltd via support@moodle.com and they will do their best to help. Your identity will be protected if you wish.
- If you still feel your issues are unresolved feel free to talk to the community via our forums.
Etiquette
- Discussion tone should be kept polite and focussed on facts.
- Our public forums must not be used for defamation or flaming.
- Talk about the good things as well as the bad!
Your identity
- If you are criticising someone in a public place then you should be prepared to be identify yourself and your Moodle site.
- Fake accounts and identities created on moodle.org for the purpose of criticism will not be tolerated.
Further questions or comments about this policy should be posted on the talk page or emailed to support@moodle.com.
