Messaging: Difference between revisions

Latest revision as of 09:23, 21 November 2017

Private messages

Unless disabled by the administrator (in Advanced features), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving notifications about assignments, forum discussions etc.

New messages are highlighted with a number in the messaging menu at the top of the screen:

Note that the number reflects the number of people who have sent new messages, and not the actual number of new messages.

Clicking there displays the new messages, along with the option to send a new message (1 below), to mark all as read (2), to go to their preferences page (3) to change how messages are received, and (4) to view all messages.

Sending messages

Messages may be sent from a number of locations:

by clicking 'New Message' from the Message menu as in the screenshot above and then searching for a user or course
by clicking the Messages link in the user menu;
by clicking on a user's name or picture in a course, for example from the Participants link or in a forum thread;
from the Messages block if available.

When sending messages, the size of the message box will increase as the message lengthens. Note that to start a new line, you can press Enter. (Pressing Enter alone will not send a message.)

Adding and messaging contacts

To add a contact, click their name or picture as in the section Sending messages above:

Click the + sign to add them to your contacts.
Click the Message icon to message them directly.

Contacts may be accessed from the Contacts link and then either messaged, blocked or removed.

Deleting messages

Messages may be deleted by clicking the Edit link (1 below), selecting a message or messages to delete and then clicking the Delete button under the messages (2).
Note that messages are only deleted for that particular user, not others involved in the conversation.

Receiving messages

Along with a visible alert to new messages in the messaging menu, users can configure how they are notified of new messages from their message preferences page accessed from the user menu or the gear icon in the messages menu.
If the site is set up with the mobile app, they can enable new message alerts to be sent to their mobile:

Sending a message to selected course participants

A teacher can send a message to course participants as follows:

Go to the Participants page.
Select participants from the list or use the "Select all" button at the bottom of the list.
Choose "Add/send message" from the "With selected users..." drop-down menu.
Type the message then click the "Preview" button.
Assuming you are satisfied with the message, click the "Send" button.

Administrators can also send a message to users in many courses via Bulk user actions.

@@ Line 1: / Line 1: @@
 {{More features}}
-"Messaging" refers both to  automatic alerts from Moodle about new forum posts, assignment submission notifications etc, and also to  conversations using the instant messaging feature.
+==Private messages==
+Unless disabled by the administrator (in Advanced features), teachers, students and other users may send and receive private messages via Moodle. This is in addition to receiving [[Notifications|notifications]] about assignments, forum discussions etc.
-==Message alerts==
+{{MediaPlayer | url = https://youtu.be/YRZJlOYJ2sk}}
-*Users can receive message alerts from Moodle in a number of ways and for a number of reasons: users may for instance receive instant messages via the [[Messages block]]; students may be messaged by their course tutor via the [[People block]]; teachers might receive automatic notifications of assignment submissions and admins might receive notification of problems with the site.
-*How these messages and others are received can be set by each user from the Messaging link on their Preferences page. Check  boxes allow the user to select how they wish to be notified of incoming messages. See [[Messaging settings]] for more information.
-==Instant messaging==
+New messages are highlighted with a number in the messaging menu at the top of the screen:
-[[File:messagingpopupdocs.png|thumb|Message pop-up]]If enabled for the site, users in Moodle have the option to send each other messages. Messages can be sent from the following places:
+[[File:NewMessagingMenu.png|center]]
-*as admin in [[Bulk user actions]]
-*within a course from ''Navigation > Current course > Participants''
-*as any logged in user from the [[Messages block]] or [[Online Users block]]
-*a messages button on profile pages enables you to send a message via pop-up box without leaving the page you are on
-See [[Using Messaging]] for more details.
-To set how you receive instant messages, see [[Messaging settings]].
+''Note that the number reflects the number of people who have sent new messages, and not the actual number of new messages.''
+Clicking there displays the new messages, along with the option to send a new message (''1 below''), to mark all as read (''2''), to go to their preferences page ''(3)'' to change how messages are received, and ''(4)'' to view all messages.
+[[File:NewMessagingFeatures.png|center|thumb|400px]]
+==Sending messages==
+Messages may be sent from a number of locations:
+#by clicking 'New Message' from the Message menu as in the screenshot above and then searching for a user or course
+#by clicking the Messages link in the user menu;
+#by clicking on a user's name or picture in a course, for example from the Participants link or in a forum thread;
+#from the [[Messages block]] if available.
+When sending messages, the size of the  message box will increase as the message lengthens. Note that to start a new line, you can press Enter. (Pressing Enter alone will not send a message.)
+==Adding and messaging contacts==
+To add a contact, click their name or picture as in the section Sending messages above:
+[[File:Contacts01.png|thumb|400px|center]]
+#Click the + sign to add them to your contacts.
+#Click the Message icon to message them directly.
+Contacts may be accessed from the Contacts link  and then either messaged, blocked or removed.
+[[File:ContactMessaging.png|thumb|400px|center]]
 ==Deleting messages==
-{{New features}}
+*Messages may be deleted by clicking the Edit link (''1 below''), selecting a message or messages to delete and then clicking the Delete button under the messages (''2)''.
-[[File:messagedelete.png|thumb|Deleting messages]]I
+*Note that messages are only deleted for that particular user, not others involved in the conversation.
-Messages may be deleted from the User menu > Messages, hovering the cursor over a message and clicking the X. Note that messages are only deleted for that particular user, not others involved in the conversation.
+[[File:DeletingMessages.png|thumb|400px|center]]
+==Receiving messages==
+*Along with a visible alert to new messages in the messaging menu, users can  configure how they are notified of new  messages  from their message preferences page accessed from the user menu or the gear icon in the messages menu.
+*If the site is set up with the mobile app, they can enable new message alerts to be sent to their mobile:
+[[File:MessagePreferencesUser.png|center|thumb|400px]]
+==Sending a message to selected course participants==
+A teacher can send a message to course participants as follows:
+# Go to the Participants page.
+# Select participants from the list or use the "Select all" button at the bottom of the list.
+# Choose "Add/send message" from the "With selected users..." drop-down menu.
+# Type the message then click the "Preview" button.
+# Assuming you are satisfied with the message, click the "Send" button.
+Administrators can also send a message to users in many courses via [[Bulk user actions]].
 ==See also==
+*[[Notifications]]
+*[[Messaging settings]]
 *[[Messaging FAQ]]

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