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error/moodle/auth ssosigarra error user

From MoodleDocs

The error will show you when you try to access Moodle U.PORTO platform but your username is not in Moodle U.PORTO database system. Maybe you misspelled your username or you are not enrolled in any Moodle U.PORTO course.

Please try to login again or contact your local technical support office for more information about your enrollment in Moodle U.PORTO courses.

(Moodle U.PORTO uses custom SSO authentication module SSO(SiGARRA) enabled)