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About Moodle FAQ

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PLEASE NOTE: Teacher FAQ is currently being (heavily) edited and updated (23 - 25 Nov 2010). You can check Teaching and Learning with Moodle course for answers to many of the common questions asked by educators.

General

Below is a list of the most general questions many educators have about Moodle. For questions relating to a specific Moodle tool (eg. Forum, Wiki, Assignment ...) and its use, please refer to the FAQ pages for each.

Starting with Moodle

What is Moodle?

How do I start using Moodle?

  • You can download your own copy and install it on your server. If you would like to see how Moodle works (with examples) and play with it, you can check the School Demo site.

Where do I get it (from)?

  • You can download Moodle in a variety of packages and install it yourself or have a Moodle Partner do it for you.

Do I have to be really good with technology to use Moodle?

  • To use Moodle, you only need the basic web browsing skills. To install it you need a little more savvy but guidance is provided.

What age of learners and educational settings is Moodle most appropriate for?

  • Moodle can be and is successfully used from early years of primary schools (example from New Zealand) across many places where people learn.

Is Moodle just for online learning?

  • It can be. However, in most cases Moodle is used to support and combine face-to-face interaction with e-learning, m-learning and other forms of learning.

Are there any provisions in Moodle for people with disabilities?

  • Certainly. Moodle supports many assistive technologies such as screen-readers, screen-magnifiers, alternative mouse and key use, disabling of AJAX and Javascript, and more. See and join discussion at Accessibility forum.

Basic Moodle jargon

  • What is a Course?
  • What is a Category?
  • What is an Activity?
  • What is a Resource??
  • What is a Block?
  • What is a Plugin?
  • What is a Filter?
  • What is a Section?
  • What is a Role?

Navigation and settings

  • How do I login to Moodle?
  • How do I get around Moodle?
  • How do I edit things?
  • How do I find things in Moodle?
  • Who can edit things on the site?
  • Who can create and edit the courses?
  • Who can create and edit activities and other things in courses?

Security

  • How secure is Moodle?
  • Can Moodle get hacked into and student data stolen?
  • What if I did something wrong and accidentally broke it - could it be easily fixed?
  • Is my student data safe on a cheap or free webhost?
  • Can I track and search what people do and post in Moodle?
  • Can I backup Moodle so I don't lose things?

Technical

  • Do I need my own server to run Moodle?
  • Do I have to install Moodle myself?
  • Can I customise a theme and make it about our school?
  • Does it matter what computer type or browser I use for Moodle?
  • Can you use Moodle from anywhere?
  • Can access to Moodle be restricted to just our school?
  • Can I access Moodle from a mobile device?
  • I've come from a school that used a different VLE/LMS Can I move my stuff over to Moodle?
  • I spotted a bug in the system. What do I do?

Cost

  • How much does it cost to download and use Moodle?
  • How much does it cost to run Moodle?
  • How much does it cost to have Moodle hosted?

Getting help

  • Is there an official support desk for Moodle?
  • What do I do if I am stuck?
  • Are there any good tutorials around?
  • How do I get better at using Moodle?
  • What if I have a specific question about a tool, where can I find out more?
  • How can I suggest improvements and put forward what I would like to see in Moodle?
  • Where can I get training on the best use of Moodle in my teaching & learning so I am not dependent on my ICT team at school?

Examples

  • Are there any good examples of Moodle use I can see?
  • How do I share ideas and learn from other educators using Moodle?
  • Are there any good sources for shared courses?
  • Is there any support for K-12 particularly using activities?

Students

  • How long does it take students to learn to use Moodle?
  • What do my students need to know before using Moodle?
  • Do students have to be online all the time to use Moodle?

Learning with Moodle - pedagogy

  • What is the best way to use Moodle?
  • Are there any teaching DO’s and DON’Ts?
  • Can Moodle be used in different subject (say maths, languages, art, media, science...)?
  • How can I use Moodle to stimulate students think harder and ask good questions?
  • How can I communicate with students by using Moodle?
  • How can we share resources with Moodle?
  • How can Moodle help people collaborate?
  • How do I grade in Moodle?
  • Can students do self and peer assessment type tasks with Moodle?
  • Is 'social constructionist' approach necessary when using Moodle?