Note: This documentation is for Moodle 2.7. For up-to-date documentation see Enrolment FAQ.

Enrolment FAQ: Difference between revisions

From MoodleDocs
(metacourse of metacourse)
 
(14 intermediate revisions by 4 users not shown)
Line 1: Line 1:
{{Enrolment}}
{{Enrolment}}
==How do I prevent students from enrolling themselves in a course?==
==How do I prevent students from enrolling themselves in a course?==
*If you are a teacher in a course, go to ''Settings > Course administration > Users > Enrolment methods'' and disable (close the eye) of the self-enrolment option.
*If you are a teacher in a course, go to ''Administration > Course administration > Users > Enrolment methods'' and disable (close the eye) of the self-enrolment option.
*If you are site admin, go to ''Settings > Site administration > Plugins > Manage enrol plugins'' and disable (close the eye) of the self enrolment plugin.
*If you are site admin, go to ''Administration > Site administration > Plugins > Manage enrol plugins'' and disable (close the eye) of the self enrolment plugin.


==Why can I not add a cohort to my course? (I know there is one!)==
==Why can I not add a cohort to my course? (I know there is one!)==
Only admins and managers have the right to add a cohort, so a regular teacher will not see "cohort sync" in the dropdown in ''Settings>users>enrolment methods''; nor will they see the "Enrol cohort" button in ''Settings>users>enrolled users''. For more information on the capabilities involved, see [[Cohorts]].
Only admins and managers have the right to add a cohort, so a regular teacher will not see "cohort sync" in the dropdown in ''Settings>users>enrolment methods''; nor will they see the "Enrol cohort" button in ''Administration>users>enrolled users''. For more information on the capabilities involved, see [[Cohorts]].


== Why are users being unenrolled for no apparent reason? ==
== Why are users being unenrolled for no apparent reason? ==


*In a course, go to ''Settings > Course administration > Users > Enrolment methods'' and click the edit (hand/pen)icon of the self-enrolment option. Check the time in the dropdown next to ''Unenrol active after...''
*In a course, go to ''Administration > Course administration > Users > Enrolment methods'' and click the edit (hand/pen)icon of the self-enrolment option. Check the time in the dropdown next to ''Unenrol active after...''
(See [[Unenrolment]] for a full list of what controls unenrolment.)
(See [[Unenrolment]] for a full list of what controls unenrolment.)
*As a site administrator, you can specify the default time after which a user is unenrolled in ''Settings > Site administration > Plugins > Enrolments > Self enrolment''
*As a site administrator, you can specify the default time after which a user is unenrolled in ''Administration > Site administration > Plugins > Enrolments > Self enrolment''


==Why are all students enrolled in all courses?==
==Why are all students enrolled in all courses?==
Line 22: Line 22:


To enable students to unenrol themselves from any course:
To enable students to unenrol themselves from any course:
#Access ''Site Administration > Users > Permissions > Define roles''.
# Access ''Site Administration > Users > Permissions > Define roles''
#Click the edit icon opposite the student role.
# Click the edit icon opposite the student role
#Change any/all of the capabilities enrol/authorize:unenrolself, enrol/manual:unenrolself, enrol/paypal:unenrolself and enrol/self:unenrolself (depending upon which enrolment plugins are enabled for the site) from not set to allow.
# Change any/all of the capabilities enrol/manual:unenrolself, enrol/paypal:unenrolself and enrol/self:unenrolself (depending upon which enrolment plugins are enabled for the site) from not set to allow
#Click the "Save changes" button at the bottom of the page.
# Click the "Save changes" button at the bottom of the page


See [[Unenrolment]] for instructions on how to enable students to unenrol themselves from a particular course.
To enable students to unenrol themselves from a particular course:
# Go to ''Administration > Course administration > Users > Permissions''
# Click the Allow icon (+) opposite the appropriate unenrolself capability (corresponding to the method in which students are enrolled) and allow the student role
 
Note: If students are manually enrolled in the course, then enrol/manual:unenrolself should be allowed; if students self-enrol, then enrol/self:unenrolself should be allowed.


==How do I change the spelling of "enrol" to "enroll"?==
==How do I change the spelling of "enrol" to "enroll"?==


Install the American English language pack (en_us) via ''Settings > Site administration > Language > Language packs'' then choose it as the default language for the site in ''Settings > Site administration > Language > Language settings''. All new accounts on the site will then have en_us set as the preferred language in their profile.
Install the American English language pack (en_us) via ''Administration > Site administration > Language > Language packs'' then choose it as the default language for the site in ''Administration > Site administration > Language > Language settings''. All new accounts on the site will then have en_us set as the preferred language in their profile.


If the spelling of enroll remains unchanged, check that en_us is set as the preferred language in your own profile settings.
If the spelling of enroll remains unchanged, check that en_us is set as the preferred language in your own profile settings.
Line 43: Line 47:
A teacher can customise the message at course level as follows:
A teacher can customise the message at course level as follows:


# Go to ''Settings > Users > Enrolment methods''
# Go to ''Administration > Users > Enrolment methods''
# Click the edit (hand/pen)icon for self enrolment
# Click the edit (hand/pen)icon for self enrolment
# At the bottom of this screen is a box where you can customise the message for your course
# At the bottom of this screen is a box where you can customise the message for your course
Line 51: Line 55:
==How can the course welcome message be disabled?==
==How can the course welcome message be disabled?==


*In a course, you can disable the message by clicking on ''Settings > Course administration > Users > Enrolment methods'' Click the edit (hand/pen) icon to the right of Self enrolment. Remove the tick from "Send course welcome message".
*In a course, you can disable the message by clicking on ''Administration > Course administration > Users > Enrolment methods'' Click the edit (hand/pen) icon to the right of Self enrolment. Remove the tick from "Send course welcome message".
*The message can be disabled throughout Moodle by the site admin via ''Settings > Site administration > Plugins > Enrolments > Self enrolment''.
*The message can be disabled throughout Moodle by the site admin via ''Administration > Site administration > Plugins > Enrolments > Self enrolment''.
 
==How can we set which e-mail address the welcome message comes from?==
If you change email at: Site administration/Server/Support contact/ the Moodle system will use new email address and from name.


==How can I prevent certain teachers from appearing in the course participants list?==
==How can I prevent certain teachers from appearing in the course participants list?==


# Go to ''Settings > Site administration > Users > Permissions > Define roles'' and click on the teacher role
# Go to ''Administration > Site administration > Users > Permissions > Define roles'' and click on the teacher role
# Click the 'Duplicate role' button
# Click the 'Duplicate role' button
# Rename the role as 'Non-participating teacher' or similar
# Rename the role as 'Non-participating teacher' or similar
# Enter moodle/course:view in the filter and tick the checkbox to allow the moodle/course:view capability
# Enter moodle/course:view in the filter and tick the checkbox to allow the moodle/course:view capability
# Click the 'Create this role' button
# Click the 'Create this role' button
# Go to a course then ''Settings > Course administration > Users > Other users''
# Go to a course then ''Administration > Course administration > Users > Other users''
# Click the 'Assign roles' button and assign users the role of 'Non-participating teacher'
# Click the 'Assign roles' button and assign users the role of 'Non-participating teacher'


Line 71: Line 78:
   
   
This is a bug with courses which have been restored. It seems that each time they are restored, extra guest access settings appear. It doesn't appear to affect use of the course however. The tracker entry is MDL-31497 if you would like to vote for it to be fixed.
This is a bug with courses which have been restored. It seems that each time they are restored, extra guest access settings appear. It doesn't appear to affect use of the course however. The tracker entry is MDL-31497 if you would like to vote for it to be fixed.
==What is the difference between ''unenrolled'' and ''suspended''?==
See the section on Suspended or Unenrolled in [[Unenrolment]]
==How can I suspend a user from a course?==
You can suspend users from courses  via a text/csv file from ''Site administration>Users>Accounts>Upload users'' by using the ''enrolstatus'' field, where 1 against a user means they are suspended (and leaving blank means they are still enrolled.)
==When enrolment in a child course expires, do enrolments in metacourses expire too?==
No; students must be manually unenrolled - see MDL-38916.
==How do I prevent teachers from accidentally disabling enrolment methods in a course?==
Edit the teacher role in ''Administration > Site administration > Users > Permissions > Define roles'' and uncheck the capability [[Capabilities/moodle/course:enrolconfig|moodle/course:enrolconfig]].
==I don't see the 'enrol users' button when clicking on 'Enrolled users'==
Make sure [[Manual enrolment]] is enabled in your course.
==I am using Paypal but users can access my course without paying==
Make sure you don't also have [[Self enrolment]] without an enrolment key enabled. This would allow users to bypass Paypal. (If you need some users to self enrol for free as well as clients enrolling through Paypal, then add an enrolment key in the self enrolment settings.)
==Can I have a metacourse of a metacourse?==
This is not possible. See [[Course meta link]] .You might be able to use [[Cohorts]] instead.


==See also==
==See also==
Line 82: Line 112:
[[Category:FAQ]]
[[Category:FAQ]]
[[de:Einschreibung FAQ]]
[[de:Einschreibung FAQ]]
[[es:Inscripción FAQ]]

Latest revision as of 09:07, 24 October 2014

How do I prevent students from enrolling themselves in a course?

  • If you are a teacher in a course, go to Administration > Course administration > Users > Enrolment methods and disable (close the eye) of the self-enrolment option.
  • If you are site admin, go to Administration > Site administration > Plugins > Manage enrol plugins and disable (close the eye) of the self enrolment plugin.

Why can I not add a cohort to my course? (I know there is one!)

Only admins and managers have the right to add a cohort, so a regular teacher will not see "cohort sync" in the dropdown in Settings>users>enrolment methods; nor will they see the "Enrol cohort" button in Administration>users>enrolled users. For more information on the capabilities involved, see Cohorts.

Why are users being unenrolled for no apparent reason?

  • In a course, go to Administration > Course administration > Users > Enrolment methods and click the edit (hand/pen)icon of the self-enrolment option. Check the time in the dropdown next to Unenrol active after...

(See Unenrolment for a full list of what controls unenrolment.)

  • As a site administrator, you can specify the default time after which a user is unenrolled in Administration > Site administration > Plugins > Enrolments > Self enrolment

Why are all students enrolled in all courses?

If the default role for all users in Site Administration > Users > Permissions > User policies is set to student rather than authenticated user (the default setting), this will result in all students being enrolled in all courses.

Another possibility is that users are assigned the system role of student. Check Site Administration > Users > Permissions > Assign system roles and unassign users as necessary, then reassign them the role of student in the course context.

How do I enable students to unenrol themselves from courses?

To enable students to unenrol themselves from any course:

  1. Access Site Administration > Users > Permissions > Define roles
  2. Click the edit icon opposite the student role
  3. Change any/all of the capabilities enrol/manual:unenrolself, enrol/paypal:unenrolself and enrol/self:unenrolself (depending upon which enrolment plugins are enabled for the site) from not set to allow
  4. Click the "Save changes" button at the bottom of the page

To enable students to unenrol themselves from a particular course:

  1. Go to Administration > Course administration > Users > Permissions
  2. Click the Allow icon (+) opposite the appropriate unenrolself capability (corresponding to the method in which students are enrolled) and allow the student role

Note: If students are manually enrolled in the course, then enrol/manual:unenrolself should be allowed; if students self-enrol, then enrol/self:unenrolself should be allowed.

How do I change the spelling of "enrol" to "enroll"?

Install the American English language pack (en_us) via Administration > Site administration > Language > Language packs then choose it as the default language for the site in Administration > Site administration > Language > Language settings. All new accounts on the site will then have en_us set as the preferred language in their profile.

If the spelling of enroll remains unchanged, check that en_us is set as the preferred language in your own profile settings.

Is there a way for teachers to be notified when students enrol in a course?

Flat file enrolment includes an email notification feature when enrolment is complete; however there is no option for self enrolment.

When a student self-enrols, can the welcome email message be customised?

A teacher can customise the message at course level as follows:

  1. Go to Administration > Users > Enrolment methods
  2. Click the edit (hand/pen)icon for self enrolment
  3. At the bottom of this screen is a box where you can customise the message for your course

An admin can customise the message for the whole site by editing the welcometocoursetext language string. See Language customization for further details.

How can the course welcome message be disabled?

  • In a course, you can disable the message by clicking on Administration > Course administration > Users > Enrolment methods Click the edit (hand/pen) icon to the right of Self enrolment. Remove the tick from "Send course welcome message".
  • The message can be disabled throughout Moodle by the site admin via Administration > Site administration > Plugins > Enrolments > Self enrolment.

How can we set which e-mail address the welcome message comes from?

If you change email at: Site administration/Server/Support contact/ the Moodle system will use new email address and from name.

How can I prevent certain teachers from appearing in the course participants list?

  1. Go to Administration > Site administration > Users > Permissions > Define roles and click on the teacher role
  2. Click the 'Duplicate role' button
  3. Rename the role as 'Non-participating teacher' or similar
  4. Enter moodle/course:view in the filter and tick the checkbox to allow the moodle/course:view capability
  5. Click the 'Create this role' button
  6. Go to a course then Administration > Course administration > Users > Other users
  7. Click the 'Assign roles' button and assign users the role of 'Non-participating teacher'

How can I get the grades back for a user who was accidentally unenrolled?

See the section on unenrolment and user data in Unenrolment.

Why does my course have a lot of duplicated guest access settings?

This is a bug with courses which have been restored. It seems that each time they are restored, extra guest access settings appear. It doesn't appear to affect use of the course however. The tracker entry is MDL-31497 if you would like to vote for it to be fixed.

What is the difference between unenrolled and suspended?

See the section on Suspended or Unenrolled in Unenrolment

How can I suspend a user from a course?

You can suspend users from courses via a text/csv file from Site administration>Users>Accounts>Upload users by using the enrolstatus field, where 1 against a user means they are suspended (and leaving blank means they are still enrolled.)

When enrolment in a child course expires, do enrolments in metacourses expire too?

No; students must be manually unenrolled - see MDL-38916.

How do I prevent teachers from accidentally disabling enrolment methods in a course?

Edit the teacher role in Administration > Site administration > Users > Permissions > Define roles and uncheck the capability moodle/course:enrolconfig.

I don't see the 'enrol users' button when clicking on 'Enrolled users'

Make sure Manual enrolment is enabled in your course.

I am using Paypal but users can access my course without paying

Make sure you don't also have Self enrolment without an enrolment key enabled. This would allow users to bypass Paypal. (If you need some users to self enrol for free as well as clients enrolling through Paypal, then add an enrolment key in the self enrolment settings.)

Can I have a metacourse of a metacourse?

This is not possible. See Course meta link .You might be able to use Cohorts instead.

See also

Using Moodle forum discussions: