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Office Procedures Manual
RISK MANAGEMENT HANDOUTS OF LAWYERS MUTUAL
TABLE OF CONTENTS
Calendar Control	1
Mail Distribution	5
Appointments	6
Conflicts of Interest	7
Billing and Time Records	9
File Documentation	10
Filing Systems	11
Client Relations	12
Staff Confidentiality	13 Appendix: Sample Forms
Confidentiality Forms	14
Outgoing Fax Log	15
Telephone Log	16

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