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mod/gong/view

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Revision as of 15:49, 18 August 2007 by Filip Giesz (talk | contribs) (Adding another error)

Troubleshooting Errors:

"Cannot connect to Gong Server via Gong Server Authentication Port: xxxx" (where xxxx is 8001 by default)

In addition to possibilities mentioned on the error screen, this can also be caused by not setting the "Auth.AccessList" parameter in the gongServer.ini to the FQDN/IP address of the Moodle server which enables the Gong server to listen for any authentication connections from the Gong Moodle module. Note:

  1. You will need to restart the Gong Server for changes to take effect.
  2. Watch the output of the server when starting, the line "Listening for authentication session information on pppp" (where pppp is the value of "Auth.Port") means something else is causing this error.

"Incorrect user parameters. Please contact your web administrator for more information" (inside a blue box; designates the Gong applet)

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