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Student projects/Usability issues/T4

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Usability problems found in the Fluid project

At Research of Moodle usability problems mentioned in the Fluid project one can find more information about this issue.

Usability problems found in the tracker

In order to classify the importance of the different usability problems found in the tracker, they are put in a ranking. The solution found of this issues can be found at this wiki page

Moreover, after having heard the needs of several people being with Moodle as teachers and administrators, two main issues should be improved:

Usability problems found when talking with Moodle users

Properly order of selections when using the tab key of the keyboard

This functionality would help both experience and new users. Usability problems have been found mainly in two different situations:

  • When you press the tab key it goes from one item to the help button, which is not really usable because the help button is not frequently used.
  • When you edit a text and you press a tab in order to go to the text field and write something, the tab goes first to all the writing options (bold, italics, etc.) making it not usable for the user that wants usually to get directly to the text field.

Gradebook

The gradebook perhaps is the biggest Moodle usability issue although students are not afected. The gradebook, with so many options, makes difficult for the teachers to find the issue.

For instance, there is a problem when choosing and action or when selectiong category items, the aggregation or editing category homework. So some usability testing should be done in the gradebook in order to improve the usability.

Some quick grading tutorials have been writen in order to help teachers and some complaints and some grading questions have been posted to the Moodle Forum. It must also be considered that Fluid project analyzes the grading of Moodle 1.8.2 and it is not the same as Moodle version 1.9, so it is necessary to do some usability tests in order to improve grading usability.

Next the gradebook usability test will be described:

Test plan of the usability test

Usability problem's table
#Usability problem ID Short description URL of the tracker Kind of problem Proposed solution More information
1 Usability Problem with Moodle File Management System MDL-9513 Order problem

Objectives

Definition of the tasks that will be evaluated

Definition of the variables that will be tested

Definition of the sample and users recruitment

Preparation of the scenarios, tasks, questions and materials that will be presented to the user

Test set-up preparation

Results of the usability test

Analysis of the usability test

Conclusions