File FAQ

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Note: You are currently viewing documentation for Moodle 2.0. Up-to-date documentation for the latest stable version is available here: File FAQ.

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My students cannot open the file I uploaded for them

Check that the students have the appropriate software to open your file. While Moodle will accept different types of files, it relies on the user to read them with the relevant program. If you uploaded a MS Word 2010 document for instance, make sure your class is able access Office 2010, or provide them with alternatives such as links to Open Office, a "reader" or a pdf version of your file. If your teaching involves the use of subject-specific proprietary software, you should ensure your students are given the means to open the files at home as well as in your establishment.