Course completion FAQ

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Note: You are currently viewing documentation for Moodle 2.0. Up-to-date documentation for the latest stable version is available here: Course completion FAQ.

Students have completed things, report does not show it

The default time for updating course completion is every 10 minutes. You have several options:

  • Tell your students the update schedule.
  • Ask your site administrator to tell you the when the 10 minute Cron will run, so you can tell your students "The competition report or Activity completion block will be upgraded every 10 minutes, starting 5 minutes after each hour."
  • Alter the language pack, or help files to include this information.
  • Ask your site administrator how often the Moodle cron php file is trigger? If it is longer than 10 minutes, that will be the default interval.
  • Ask your site administrator if they would change the cache expiry time from 10 minutes to something different. They might tweak the code at /lib/completionlib.php around line 90.
  • Ask your site administrator to make sure the server cron triggers Moodle to run cron at the same interval as the cron setting for course completion.
  • See if you can trigger cron by going to your Moodle site and adding /admin/cron.php to your browser address. For example after logging into your Moodle site, in the browser address put mymoodlesite.edu/admin/cron.php .

I made a mistake and had to erase my student data. Do my students have to redo the activities?

No. For example, if you set the course completion for All aggregation methods and wanted to reset it to "Any", Moodle will warn you that you are deleting compiled student data. It will delete the student data only for the course completion information. When cron.php runs it will recompile the course completion information.

My student got an error message when they click on more information in the course completion block

Moodle is confused by your course completion settings. This may happen at the start of the course when the student has not completed an activity and/or you have selected an aggreation method of All and have not checked off that they have completed the activity.

Where do my students tell me they have finished the course?

Did you install the Self completion block? When they click on the link in that block, that will indicate they think they are done. You will have to wait for Cron to run before seeing the results in your course competition report.

See also